-
January 2024 by Omar F
Despite the care, our Hague softener has not softened the water for the past 2 years, and I haven't been able to get them home to check the system.
-
September 2023 by Alex B.
Just had Superior Water install Reverse Osmosis system for drinking water and Salt for water softening through out the whole house. I was extremely impressed with the quality of the equipment and the level of service and communication that this company provides. Rich who is the owner will guide you from the moment you contact them. He will answer any question in an extremely patient and friendly manner. The technician doing the work was very nice and very knowledgeable, he took his time and everything came out absolutely perfect. Highly recommended if you want clean and safe drinking water as well as prolonging the life of your high end appliances.
-
July 2023 by kristine kehoe
We love Rich! We have had multiple clients use him without any issues. We highly recommend superior water! Wonderful people and outstanding service.
-
June 2023 by Ryan Devlin
Highly recommend - I really like how Rich brought me into his location to explain to me the different offerings and what I was looking to achieve (hard water and reverse osmosis).They replaced the "old" pipes from the previous unit, relocated the shutoff valves to a more accessible area and were respectful the entire installation process.
-
April 2023 by Mike S.
Was hesitant on installing a water system but Rich came and explained the process. He highlighted the benefits and showed me how his system would work. We went back and forth a few times and he answered all my questions and concerns. I felt very comfortable and decided to spend the $$$ and everything was seamless since. He sent over his team when promised and they did an amazing job. All valves, pipes, etc are perfect. I had a few questions after the fact and Rich returned my texts immediately and then we spoke. He said he would come back if anything was ever needed or walk me through the issue. What else can you ask for! They say you get what you pay for - I paid for a premium product and I'm receiving premium service.
-
March 2023 by Erin Rand
We had our RO and filtration system installed today. Ryan was the installer, with help from Sal. Installation, placement of equipment and overall experience was excellent.Neat, clean and informative after everything was installed. It was a very easy experience! Thank you!
-
March 2023 by Adrienne Young
They are not reliable and are UNRESPONSIVE when there is a problem
-
March 2023 by Jess P
Called 3 times for service...no call back.
-
March 2022 by Dan L
Service okay and the people who work there are generally nice. Sometimes you have to call a bunch (which is frustrating) to get a response but they come through in the end.
-
March 2022 by Jason Schleifer
Great service, responded immediately to our issue
-
December 2021 by Leila G.
Responds very well and quickly to any calls. Honorable and attentive. Would recommend.
-
June 2021 by Laura B.
Had their system for 2 years now. The RO has failed this years water test (nitrates are present) and Rich never calls back. I have left 4 messages. At this point I wish I just bought an RO aquapure system like I used to have. I am unable to drink the water because it's unclean and damaging to my health. Super disappointed with this company. Rich is a nice person but very unprofessional in his inability to return calls.
-
March 2021 by Bergen R.
Tried to upsell me the more expensive system after I contracted for the basic system. When that didn't work he told me he couldn't honor our original agreement. Not very professional.
-
November 2020 by Brian Q.
Excellent response time and service was thorough Got right to my issue and reasonable charge. Highly recommen
-
March 2019 by Ronald Barna
These guys are the best. Show up ontime and explain everything. I would highly recommend!
