Valley Bank is noted for its friendly, professional, and helpful staff. Employees are described as fabulous, amazing, kind, and accommodating, with a consistently inviting attitude. The team provides efficient service with great professionalism and spirit, often going out of their way to assist customers. This includes vital help for business startups, handling sensitive records, and offering exceptional customer service, such as opening early to process transactions. The overall experience at the branch is highly positive.
Michael is fabulous!! As well as everyone in the branch!! Friendly & inviting attitude always! Elaine has been our banker for many years and vital in assisting during startup.
April 2025
Michael R was amazing and helped my husband and I with records requests for my mother in law Going onto Medicaid efficiently, with kindness and great professionalism. Thank you Michael!
October 2023
I need to share my experience with this branch and the lovely ladies who staff it.Although the drive through opens at 8:30, the main office opens at 9:00 am.I arrived at 8:30, trying to go before work at 9:00. They were kind enough to open the door to me and process my transaction. NOW THATS CUSTOMER SERVICE!!!!!!!!
