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February 2024 by Larry Costanza
We have purchased from Yudins for years. They are knowledgeable, professional, and extremely fair pricing.Izra who is our sales person is superior. He is kind knowledgeable and definitely listens to your needs. I would highly recommending him for any of your sales needs.Five stars due to Ezra for sure !LarryElizabeth c
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February 2024 by Gary H
My purchase experience was so pleasant from first walking in through the delivery and installation of several appliances. Ezra was so courteous and easy to work with, answering questions and giving options. Today, it is so rare to find honest, efficient retail staff. Wow, this is the only place to shop for appliances.
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January 2024 by Karen K.
Yudins I found your new slogan: "If we don't like what you have to say, we just hang up on you!" Yes, Judy (owner) said to me "you have 3 options, here they are, if you say anything other than 'option 1', 'option 2' or 'option 3', I will hang up on you." Shocked and appalled I said "are you serious?", she then literally hung up on me. Our rep (Joe Jansen) after spending $30k on appliances hung up on me twice after he did not like what I have to say as well. So in one day, after not receiving my appliances in a timely fashion, I got hung up on 3 times. He also failed to survey our home before he delivered, after I specifically said twice that I am concerned about it fitting in the elevator in our nyc apt. While I have it in an email, he says "you never mentioned anything about an elevator." Reliable, their delivery company, said upon delivering all other appliances "I am shocked Yudins didn't survey your place before delivering considering what a large order this is." Now here I am with 4 young children in the house and no refrigerator for another week and Yudins is forcing me to pay $1,400 to have the compressor removed. Total scam. Once they have your money, you're literally left without the appliances you paid for and another bill. They force you to pay 100% up front for a reason. Horrible horrible customer service. They take no accountability for their mistakes and are incredible rude. Stay away, far away, especially if you live in Manhattan.
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December 2023 by Domski Family
The team at Yudin Appliance was instrumental in getting us a replacement frig. Numerous attempts to fix and with the part not available, it made the situation frustrating. But Vivian and Peggy got the job done. They get results and do right by the customer. Highly recommend! Shop local ?
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December 2023 by Mark Martinelli
Knowledgeable, friendly and helpful staff who patiently explain all options and features. A pleasure to deal with Yudin’s. Sent a great company to measure before the install (Mr. C) to make sure we understood the install which went seamlessly. Great experience from selection to install. Highly recommend Yudin’s Appliances.
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December 2023 by Frank Preziosi
The sales team was great, the delivery and installation team were clean and professional
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December 2023 by Chana Salomon
Ken Reiner at Yudins Appliances is the absolute best. Our fridge broke suddenly and he took the time to speak to us about our preferences and offered two amazing recommendations. They offer competitive pricing as well. We so appreciate his help and will definitely be back.
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December 2023 by Jenny Platzman
I’ve had the best experience working with the Yudin’s team! They are so knowledgeable, professional and kind. I will definitely return for all my appliance purchases!
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December 2023 by Anna K.
I would like to give them 5 starts because I have been buying my dishwashers from them. however, when I had a serious issue with the way the technicians. when I called costumer service no one took any accountability and they tried to put it on me with no understanding at all. Very poor customer service and not humane . I am really sorry I cannot use this company anymore. Their consumer service was the worst . The customer service seemed disrespectful .
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November 2023 by Jared Litroff
Yudin's has been a place that I've gone to for all my appliance needs over the years. I recently purchased a sub-zero fridge and love it! Not only does Yudin's have competitive pricing, but also top notch customer service that cares about making your experience seamless.
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November 2023 by MJ Kanner
I have been buying appliances at Yudins since 2005. The salespeople are very knowledgeable and helpful. They know the products and don’t try to “up-sell” me. The admin and customer service team (hi, Peggy) is superb, providing help with warranties, etc. I’m happy to support a family owned business. You won’t get this kind of attention to detail in the big box stores. Go to Yudins!
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November 2023 by Carol Sufian
So thrilled with my new purchase from Yudins. Excellent customer service plus speedy delivery and installation. Its my go to for all appliances!
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November 2023 by Heidi Weissman
We replaced all of our home appliances with Yudin’s Appliance and can’t be happier! They are professional, have a big variety of selections and super helpful! Highly recommended
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November 2023 by Emily Blanchfield
Ken Reiner at Yudin’s could not have been more helpful! I had a difficult space to fill and he found two great options. I highly recommend Yudin’s and specifically, Ken.
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September 2023 by Solly Dahan
I had an outstanding experience at Yudins Appliances, and it was primarily due to the exceptional assistance provided by Eli. His profound expertise and unwavering dedication to ensuring customer satisfaction made my shopping visit truly unforgettable. With Eli's expert guidance, I effortlessly discovered the perfect appliances for my household. Impeccable service!
