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July 2025 by Honest Consumer
They don’t answer the phone, so you have to leave a message for a pharmacy staff person to call back. What terrible customer service service. They also close for lunch, providing zero coverage during that time. Again, this is poor customer service. I guess they’ve never hear of staggering people’s shifts?
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June 2025 by Maricel Erazo
Angelhaine was nice and helpful. Thank you!
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May 2025 by Jamie Pagan-Santiago
Teri was very sweet and friendly as always! Everytime she's helped me or assisted me it's always been courteous, respectful, and happy.
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April 2025 by Meg D
Love this store location!
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April 2025 by Christine Reilly
CVS In Sunnybrae in a place to get your vaccines. Making an appointment, checking in and getting the shots were easy and quick. The pharmacist was very knowledgeable and updated all my insurance cards being I am now on Medicare. Great experience. Highly recommend.
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February 2025 by Jose Miranda
Great customer care
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December 2024 by reenie hannan
I've been a huge CVS fan since they opened. Love their seasonal section, their discounts from the receipts, pleasant employees that don't hound you from the minute you walk thru the doors...
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February 2024 by Coral McKee
Acknowledge someone standing at the counter.
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December 2023 by Joan Sisti
Pulled up to the drive thru window and saw the girl standing on the other side and she didn't say just a minute or anything. I waited about 10 minutes before she opened the window and then she handed me the scripts out the window not using the drawer which makes it much easier to reach.
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October 2022 by Mark B
Asked the pharmacist if the medication I came in for would cause drowsiness. He barely looked at the label, mumbled the name of the drug, and then told me it was a pain medication and didn't cause drowsiness.1. It was an anti-inflammatory, not a pain med.2. The label clearly stated it may cause drowsiness.Today will be the last time I do business with them.
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September 2022 by lewis shinkle
I have been a patron of this store/ pharmacy going back to when it opened in 1971. For the most part there is a friendly staff and pharmacy group with the exception of a young lady who when I called to check on my wife’s prescription put me on hold then was extremely rude to me when I asked about the my prescription being filled and what time it would be ready .I was taken back when I went into the store to pick up our family meds and was confronted by the same rude woman who put me on hold then refused to speak to me over a drive through misunderstanding a few months back . I’m a retired teacher grew up in the area and went to high school with the assistant manager . For the life of me I cannot understand why this person would carry on in front of a crowded waiting area about why she doesn’t want to deal with me? I’m picking up medicine for my wife who has pneumonia and for myself. I simply asked her why she was so rude with me and why bring up a misunderstanding in the drive through that happened over 2 months ago ? All I wanted to find out was what time our prescriptions would be ready. It’s a shame how the lack of customer facing etiquette is severely lacking at this pharmacy . When I tried to talk to the pharmacist on duty he told me he was busy dealing with customers and was obviously disturbed that I was waiting for him. Disappointing experience to say the least especially when dealing with people who look to you to get relief .
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January 2022 by Deborah Cole
Covid shots, boosters. Says walk-ins welcome- but then asks if you have an appointment! Lies. And it wasn’t even busy!! Lost my business. Pulling my Rx’s from CVS!
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January 2022 by Frank S.
The phone system repeatedly cut me off when I tried to reach the Pharmacy. When i finally did get connected after 9 tries, a man answered with a middle eastern accent and said I was doing something wrong. Not a customer friendly person at all. I was thinking of transferring all my prescriptions to the Yardville CVS due to me moving closer to that CVS. Now I will not even think of it. This is not the type of business I use, poor business equipment and an inconsiderate, jerk off working there. Go to another pharmacy, because if this is the way they treat potential clients, I would be cautious of the way they dispense meds. AVOID THID SHITHOLE AT ALL COSTS.
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May 2021 by Rita Mishkin
This is a nice cvs
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April 2021 by Rose Ryel
My favorite pharmacy. I love Teri in the pharmacy department. The wait may be long, but in my opinion the customer service is well worth it!
