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March 2024 by Francisco Nisino
They open half day on Saturdays and It's extremely convenient.
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September 2023 by Doris M.
I made a substancial wire transfer into the bank on behalf of another company. I called First National Bank Alamgordo, NM to confirm, for my peace of mind, that they received the transfer. They told me I was not allowed to know regardless of ME being the one sending the money. This is one of the worse local banks EVER! My Federal bank said that this bank should allow me to know f MY money was accepted at this bank. I will never ever deal with this bank...beware.
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August 2023 by Lynette Duran
This is a very nice bank.
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August 2023 by Teddy Wills
Great bank
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March 2023 by Kelley Rowland
R Hightower so sweet kind love her kind and fun and she knows so much about her job thank you .
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February 2023 by John Stephenson
Services good
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January 2021 by Jennifer Culbreth
There was fraud ony account so they closed me out and only returned half of the money 10 days later after bank closed me out and lied about a check they mailed so supervisor Randy canceled the cashier's check and allowed me to go up and get it only half of the money they caused check fees they caused grief time off work and rent not being paid when I had the money because of their employees lied saying they sent it locally to highly recommend using another bank and I've always kept it over a thousand in my account this place is horrible and very unprofessional and ethical employees
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January 2021 by Tanya Hamilton
I’ve had money taken out of my account! It happened once now it’s twice I’m considering changing banks! The people that work there are very nice but somebody is stealing from me
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December 2020 by John Parker
Worthless liars do not use this bank.
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November 2020 by Beverly Reynolds
They are awesone. The staff is great and courteous
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June 2020 by Rebecca C.
Have always had wonderful interactions with all the employees at this bank. The tellers are always pleasant and very helpful, and have often gone above and beyond to help me. And I love their lobby, beautiful and inviting!
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May 2019 by Blair Black
Always have been treated with respect the teller, and account specialist are always on top of things. Everyone that work in this bank are amazing.
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April 2019 by Jenn Kemp
Friendly and fast but hours are inconvenient for me. They close at 3 when I get off work.
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February 2019 by Robert H.
What a lousy excuse for a bank. Avoid at all cost. My mother did not receive a monthly checking statement and when I called and asked for a copy they want to charge $24. I objected and used a "bad word" and then had to listen to this punk scold me for my language and he refused to help my mother. Another bank I deal with answers such with requests with a smile and an offer to mail it, fax it, or email it. If I choose to pick it up in a branch they deliver it with a chocolate chip cookie. Do yourself a favor and go to First American Bank, or Otero County Credit Union, or Wells Fargo, or anyplace but First National, where they are first is dismal customer service.
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October 2018 by Larry Shay
I love first national. I recommend it to anyone that's looking for a bank or a new bank.