“My husband and I walked into the store Monday morning. We just were interested in the Internet, but Alan gave us such a good deal on Internet that I also purchased a phone which he gave me an incredible deal on. He explained everything beautifully, was very helpful and very fast. We got the Internet box home, plugged it in and we’ve loved it From the minute we plug it in. Thank you so much Alan and you’ve been amazing. There’s not much good customer service around but you guys certainly have it.”
“Lucky day! The store was quiet and I was seen right away. I got the phone I came for in a few minutes. A record really, as most stores seem to take forever to buy anything. Pleasant experience overall!”
“Im a cricket customer I got a new phone needed a screen protector attached .The young lady named Devin was nice enough to help me and was very professional great customer service skills . Thank you Devin.”
“First and foremost, do NOT go touch the flip phone on display. I think it’s the galaxy flip lol… unless you want to embarrass yourself for setting off an alarm hahaha. The staff was super chill and said it was something wrong with the security equipment.
Anyways, last week my husband and I went in to talk about upgrading our phones. Gus was super accommodating and walked us through the process. They didn’t have the phone I wanted in stock (purple iPhone 17) so we ordered online, but he let us know we could come back to set it up and take care of sending my old phone back.
Last night we went in and Cheyenne started that process for us. For whatever reason my old phone was being a pain with the transfer process so we were there for quite a while, but once we got to talking with Cheyenne about anything and everything we had a good time while waiting. We really appreciated her patience and persistence to get the process going. She even suggested, if we were comfortable, holding on to both phones to take another crack at it in the morning (since it was almost time to close) rather than sending us away and suggesting we do it ourselves at home like other providers have done to us in the past. Luckily in the end she got it all worked out and I got to walk out with my new phone! Thanks so much Cheyenne!!”
“Carlos is a highly competent representative for AT&T!! Handles a multi- faceted request with thorough knowledge and a communicators ability to explain processes and purpose. In addition, he was given certain time parameters and he gracefully excelled in this area too.”