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February 2024 by NATHANIEL Soltero
Great service!
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January 2024 by T S.
I am extremely disappointed in the toy selection since Petsense took over. We tend to shop on line and do not shop here as often as we did. Price of our puppy food is $10.00 more than what I can get it on line.
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January 2024 by Jason P
Always helpful
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January 2024 by Sunni Florence
This Pet Sense location has recently added fish and they are being kept in horrible conditions. The tanks are completely bare. There is no substrate, no plants, nothing. It’s ridiculously bad husbandry. Either keep fish correct or don’t keep them at all.
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December 2023 by Amy Epperson
Great selection and friendly staff
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December 2023 by Jayne Moreno
Gals inside were really nice, but smell from the pot place next door was awful.
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December 2023 by LS MR
Our Rescue is afraid of men and can be aggressive towards them, so when I took him in for a grooming appointment I specifically asked for a female groomer to make sure Dodger would be comfortable. They did that and said he was a good boy & was very patient when he tried to bite the dryer lol. Love their grooming services.
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November 2023 by Joseph Howard
The store struggles to keep basic (much less actually HEALTHY) bugs in stock; if you have an insectivore you would be better off ordering your food online. Also have seen the store first hand substitute small crickets for big ones xcompletley unethical
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November 2023 by Gregory Fentress
I have to say the staff I've interacted with have always been very nice and very helpful. I like they give military a 10% discount and their rewards program gives a free bag of food after 9 purchases of the same size bag.
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November 2023 by Anita Ramirez
Dang prices are so high. Went in for calm treats for my dog, all are hemp but one serving for 5.49 wow might as well blow smoke in her face from my preroll Indica.
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October 2023 by Felicia B.
Love this little store in Alamogordo! Taylor the trainer is amazing, very professional, and helpful. She is very knowledgeable and good at explaining things. I am grateful this store has her and offers the training classes. We were driving to Pet Smart for classes but decided to give Taylor a try and we are thankful we did. She has helped my dog so much, his manners have improved immensely. I wish they had a bigger area for training as space is pretty limited. That is one thing I liked about Pet Smart- they offer a safe space for dogs and their owners can sit, learn, and demonstrate what they're learning without having to stop every five minutes when customers come in. I also like how Pet Smart has a demonstration dog that shows the students what's expected and gives them an opportunity to be around a trained dog. All the employees there are kind, helpful, and make going in there a good experience for everyone! Very thankful.
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September 2023 by Peter Renfree
Staff could have cared less if we were in the store, let alone if we found what we were looking for for our new puppy.Prices are exorbitant as well. Won't be going back.
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September 2023 by S Lynn Simmons
Took my dog there on 8/28/2023 requested they clean her dirty ears there is still dirt in her ears also her head wasn’t washed and what the groomer said would be an hour was only 15 minutes how can you bathe and brush a dog in 15 minutes
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July 2023 by robert Thomas
The grooming staff where incredible. They did such a great job grooming my doggie. Very kind and professional. The entire team made me feel welcomed into the store. We will be back with our doggies. Thank you folks..
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July 2023 by Cindy Polk
This store is wonderful and the people working there make it even more so. Kind and knowledgeable staff.