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October 2023 by Amy Josefosky
I have never been more disappointed or disheartened getting my nails done at a salon…this salon! I haven been yelled at in front of other patrons, not once but twice now, and physically hurt - they cut my fingers while filing my nails, several were bleeding and then sore for days. I believe in good and caring customer service and I just have not had that with these folks! Their service has went down hill!Service: Acrylic nails
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September 2023 by Carin Snoopy
Tommy is the best I go here every two weeks he is the best nail tech I’ve had. Always a great price never have to wait long this is my favorite place in Alamogordo. Thank you guys for excellent service.Services: Sculpted nails
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August 2023 by Price Ann Meza
I have tried most, if not all the newest ones here in Almagordo, and this one is by far the most incredible one I’ve been to. I’ve never met a nail tech that has ever given me 100% what I want they pay attention to detail. I’ve always called ahead of time to see if they had availability and I have always been in and out. Hands down! They are 100% worth the wait. I never really had to wait long at all , even being shortstaffed they make sure that they can take care of their client that is in front of them 100% during their service ! Taking care of their customers been one of their top priorities. I would take that in any day.
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July 2023 by Evelyn Aldaba
Terrible. If you want to come in for a horrible experience this is the right place. Costumer services ridiculous, $60.00 for a job that my 5 year old could’ve done. I’ll let all my friends know about this lack of job.
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July 2023 by Steve & Moira Terry
I stopped in and asked whether they had anyone available for a fill and was told it would be a few minutes. Over 30 minutes later they had multiple people waiting for services, and multiple techs attending to things other than the people waiting. They had another person come in with an appointment and understandably sat her immediately but completely ignored the people waiting and would not commit to a timeframe, just that we needed to wait for an undetermined amount of additional time. It would have been much more appropriate to state that they did not have time for a walk in rather than wasting so much time for nothing.
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July 2023 by Sensi Mike
The locations is very clean and nicely decorated. The equipment is satisfactory. However, very rude and unprofessional establishment.I’ve taken my beautiful lady there a few times now and always the same disrespect regardless of technician. They don’t ask what pedicure or manicure you want, they do whatever they feel they have time for. All signage states walk-ins welcome but only if they have no one at all in the store. Even with an appointment the wait is ridiculous.
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July 2023 by catherine greseth
I would give no stars if I could Awful ? I had an 11:30 appointment and drove 45 miles. They seated walkins and I keept waiting. Then they motioned to me and I went to the chair, as another lady sat right down in my chair. I waited another 15 minutes and they motioned to me again, same situation someone stepped in front of me and sat down. They said wait one munite. I sat back down hoping they would straighten the situation out. Everyone that had walked in after me without an appointment had now been seated. I walked out after a 40 minute wait!!!Awful Awful ?
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May 2023 by Denise L
First time here, they saw me right away, it was absolutely by far the best nail experience I have ever had (and I have been getting my nails done for over 20 years) They will now be my go to salon! My tech looked at my picture and replicated it to a tee!! Super satisfied and definitely recommend!
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May 2023 by Chelsey Jarvis
Choose another nail salon! Made an appointment three days in advance for a full set and pedi . After arriving at my appointment time, I waited over an hour. When they asked to start my pedi I told them I’d rather start with a full set because I was running low on time and that I’d get the pedi after the full set if able. The man responded very rudely and told me if I didn’t get the pedi first, I would have to wait for my full set until the other three ladies waiting got theirs done. So what’s the point of making an appointment? I decided to leave.
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March 2023 by Franki King
Was hesitant at first as I don’t like shops that are in mini stripes and seem to have a lot of hoopla from the reviews. After many personal experience from new coworkers I decided to made an appointment. Called Monday 6 Mar and the appointment was scheduled for that Friday 10 Mar @ 515pm. Important details—spoke to the OWNER to schedule this appointment. He was nice and reiterated the time before hanging up. On Friday I had some extra time so I went to the shop earlier to see if I could reschedule. Upon entering noticed they were busy so I just stuck with my original appointment. Arrived about 20-minutes early; checked in with the owner again letting him know I was here for my 515 appointment. He nodded then I sat in one of the chairs. Had a conversation with a friend and realized my appointment time came and past and I still was not serviced or talked too. Since I was on the phone I asked the individual what time was it. He stated 522. At this time a female who came in second before me was serviced. I waited a little longer but by this time it’s 25 minute’s passed my scheduled appointment. Still no one from this business acknowledged me. Then at 547 as the other guys is finishing up his client he says he’s ready for me but at this time there’s not enough time for him to complete my service before I have to depart for another appointment. Why should I be late to someone whose provide a service to me on your behalf sir! I state I don’t have time for the service as I was scheduled for 515pm but your now trying to service me at minutes to 6pm. He says they were busy and if I would like to reschedule. I say tomorrow morning and he says there booked. Which I reiterated they don’t follow scheduled appointments so why can’t I be placed on the schedule. Which he says they are busy.I would not recommend this place. They are unprofessional unproductive individuals and waste your time! Photo included to show how “busy” they were.
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March 2023 by Amy Kapeghian
Absolutely amazing. I will not go anywhere else!Services: Callus removal
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March 2023 by DLove D
Fell like they was racist towards black people in general. My mail tech didn’t even acknowledge me, having side conversation with other takes laughing turning around talking. Then he act like he was scared to touch my hand when he doing he massage. If don’t want to feel uncomfortable and unwelcome and person of color don’t pick here to get your nails done.Service: Manicure
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February 2023 by Jessycah Gilmore
Q Nails is by far the best stateside nail salon I’ve been to. I have been all over the world & the attention, care, detail, & overall performance is phenomenal. Tommy & his wife go above & beyond to give you the best experience they can. They get to know their clientele & are willing to work with you on exactly what you’re looking to have done. The artistic gifts they have for nail designs are amazing. The cleanliness of the facility is superb as well. Hong has given me some of the best pedicures I’ve had in a long time & highly recommend. I would suggest making appointments in advance so you have the best experience. Jess.Services: Callus removal
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February 2023 by Mycanna J
First time going in was great! But do need to make appointments due to being busy. Does great designs!Service: Acrylic nails
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February 2023 by Margaret Palacio
Absolutely the Best! Service is great! All of the techs and owners are sweet, courteous, professional and have superb skills! Attention to detail every time! My favorite place!Services: Pedicure
