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August 2023 by Jolaine Starr
Carli does an amazing job. Never disappointed. Oh yeah go and get a massage at this place and feel amazing
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July 2023 by KC Starr
Awesome place, all your spa needs. Call for Carli and she'll take care of your hair. Massages , nails, pedicure treatment ask the receptionist.
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May 2023 by Franki King
Booked an appointment a week in advance. Received a notification of appointment and reminder as the date grew closer. However, was unable to attend due to personal reasons. Tried to cancel the appointment via the online link but had some issues as it was a same day cancellation. But when I contacted them and left a voice message they were very accommodating and helpful. Will make another appointment to see about their services and update.
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December 2022 by Angelica Boyle
The ladies here are super sweet. We saw karina to get my girls hairs done. She did really good. Their hair looks really good! Hands down I’d recommend.
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October 2022 by Daniela Alvarado
I have not tried it yet but they have excellent spa services on their menu I can not wait to try it. I hope it is as good as it sounds.
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February 2022 by Janette Marcum
I do my nails, dermaplaning, waxing, facials, and massages here. Love it :)
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February 2022 by Denise G.
New to the area and looking for a place for facials. Appointment made with Alexandra Nicole for a Microdermabrasion + LED therapy. Very knowledgeable in her services. Explaining each step along the way. Very personable too, offering other suggestions about my skin. Already made another appointment for March !!
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February 2022 by Ja Pa
Y have to wait too long for an appointment, the stylists do not answer you, they cancel your appointments at the last minute.
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September 2021 by Amanda Marquez
Ashley is amazing! She runs her business with integrity and class. It’s so inviting and relaxing every time I go in! Ashley is so friendly, professional and her hands are a gift from God! I feel amazing!
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August 2021 by R W
I get my nails done with Alex every two weeks. She is professional, personable, friendly and I love my gel manicure every time.I also get massages from Melissa. She is awesome and I walk out of the spa totally relaxed afterwards.
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August 2021 by Laeni Bernier
I had a gel mani with Alex. Cleanest manicure service I've ever had. So kind, easy to talk to. Love the outcome of my nails l. I will be coming back ❤
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August 2021 by Terri Everett
Alex is awesome for pedis!Ashley cancelled my hair appointment (called me to “reschedule because she didn’t have time today) 45 minutes before scheduled time… after I had driven into Alamogordo. Not a professional way to run a business. Too bad, I have referred friends to them…
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May 2021 by Trini Tronic
My husband and I went in to shimmer spa to visit Jessica for facials and what a lovely experience that was! Jessica was pleasant and professional. Plus we both walked out of there with glowing skin! The environment is very friendly, and most of all welcoming! 10/10 we WILL be back!
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February 2021 by Kelli Martin
Very nice place.
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January 2021 by Renee Jackson
Friendly staff and free gingerbread cookies. Got a fabulous 60 minute message here a week ago, so I made a haircut appointment. Saddest shampooing and conditioning that I have ever received (possibly my fault for being five minutes late). The stylist asked if I wanted hairspray at the end which I did, but NO other hair products were used. The other stylist kept talking to my stylist and showed my stylist a video above my head while my stylist was mid curl. I thought it was odd that we, the clients, were facing each other instead of the mirrors, especially since the other client wasn't wearing her mask. Definitely WOULD recommend getting a message here. Would NOT recommend getting a haircut here if you prefer a one on one conversation with your stylist, being able to see your own hair cut process, and your hair properly curled.In response, her mask was off for almost the entire time that she sat across from me. Yes, I did drink the water given to me and ate the cookie offered to me as I paid by the front door. No one but my message therapist was in the room, and she thoughtfully asked if I'd like some water after my 60 minute message and to have a cookie before I left. I am 36 weeks pregnant; so, you comparing me sipping some water and having a cookie then immediately putting my mask back on to a woman sitting with no mask on for over 20 minutes is absurd. Also, for hair to be shampooed, conditioned, cut, blowdried, "curled", then pay and drive off in under 55 minutes is not good either... poor "spa" quality in my opinion. My stylist did an excellent job conversationally in the beginning until the other stylist was quite unprofessional, further ruining the hair cut experience. You clearly believe this behavior among stylists is acceptable. What would have been the point to discuss my frustrations after a horrible experience. This review is meant to inform others about the atmosphere at this salon. Based upon your response to my accurate description of such a disappointing second experience, I would not recommend Shimmer Spa.
