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January 2024 by C Dees
All of the branch employees go above and beyond providing unmatched customer service. You can't find a more helpful, friendly and professional staff.
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November 2023 by Kylee Kekahbah
Lydia is always so helpful, and friendly to interact with. She makes banking here such a breeze, and an enjoyable experience overall.
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November 2023 by Jane Long
Dealing with a dispute with a company and at the branch they were able to do what we needed to stop payment and file a dispute.
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November 2023 by James Martin
Best account openingexperience ever! Thanks Jessica
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August 2023 by Thomas Sheldon
Always been nice. Plus no dumb checking fees
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July 2023 by Becky Lane
Lydia Stevenson opened an estate account for me and it was a quick and painless process, much to my surprise and delight. She had me email her the required documents ahead of time and she took care of the review and approval prior to our appointment. Lydia is professional yet personable, thorough and efficient. I appreciate having her to help me with all my banking needs at the Alamogordo New Mexico branch!
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July 2023 by Heidi Crnkovic
Excellent service, friendly, fast staff.
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February 2023 by J LYNNE CARRERA
I’ve been a customer for over 20 years. Up until 3 months ago when they implemented holds on checks deposited via the app for 24 hours! They “encourage” use of mobile app but then do this!?!? You have to physically go in and deposit to have full amount in your account!!! I will be changing banks as I do not have timeTo drive across town every two weeks to physically deposit a check!!!
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April 2022 by john barker
Waste of time and money, I started a checking account January still no ATM card, friendly staff but they have no idea what a bank is at all. I closed the account
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August 2021 by Samuel Murphey
Friendly staff
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April 2021 by Chad Trytten
"Goes above and beyond to help meet client needs" is the first thing that comes to mind. No hidden fees or unexpected delays on transactions and - more importantly - personal attention to important matters like making sure transfers and deposits happen on time. It really shows how much the staff at this branch care when they take the time to listen to a complex situation and then find the best way to get it done instead of trying to rush you out of the office or trying to avoid fixing a problem like I've experienced with other banks. One time, the Assistant Branch Manager offered to help with another bank's processing issue so it didn't negatively impact my account; a different time, the Branch Manager sat down with me to explain how to fill out one of their forms. Really friendly people that make you feel like one of the family.
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January 2019 by Jim Allen
Outstanding people at this branch. Professional, caring, and extremely competent. I'm glad I know them now.
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March 2016 by Jody L.
Nice Bank