Advance Auto Parts offers automotive aftermarket products, including leading brands like FRAM, Carquest, and DieHard batteries. The store provides many free services such as battery testing, battery and wiper installation with purchase, engine code scanning, and battery recycling. Customers can save by signing up for the Speed Perks loyalty program. Reviews highlight that the staff is often amazing, knowledgeable, honest, super friendly, very helpful, and polite. Employees provide good advice and go out of their way to assist customers, ensuring they have a complete working knowledge of tools and parts. They handle returns easily, sometimes even without a receipt. Many customers report great experiences, with helpful service making projects go smoother. However, some customers report consistent problems. A common complaint is that the store almost never has the items customers are looking for, even basic stuff. There are also issues with customer service, including phones being hung up or not answered. Some have experienced difficulties with returns, even with a receipt. These frustrations have led some shoppers to choose competing auto parts stores instead.
Frank h is the man! Made everything easy when it came to getting everything we needed.
August 2023
Store associates were polite, knew exactly the car battery I needed, and performed a quick install. Would go again here for car parts and maintenance related needs
May 2023
The staff is very friendly and they recommend places I could go to look for parts that I need that they don't have, but that's the thing they almost never have anything I'm looking for. Even basic stuff
