-
May 2023 by Gil G.
I am in West side resident here in Albuquerque and have never stepped foot inside this location as it's about 8 miles away from my home. Plus we have a couple of Albertsons on the west side that I frequent. As I pulled into the parking lot, I immediately felt the difference between Albertsons locations, and this one is top notch!I was taken back with appearance of this supermarket. Wow! It was clean, orderly, no foul smells (nothing like the west side locations), shelves were all neatly stacked, arranged, and fully stocked. The employee at the checkout counter greeted me courteously, and smiled, and asked if I need any assistance in finding anything. I have to give kudos to the store manager and the employees for making this supermarket such a pleasure to visit and shop at.I will be shopping there from now on whenever I'm in the area.
-
May 2023 by Mark W.
The chicken drumsticks were huge. The chimichanga was delicious. The bakery looked awesome. The store was clean and well stocked. No Jelly Belly's though.
-
October 2021 by Steven G.
Amazing deli and (probably) the best grocery store bakery in town. Delicious birthday cakes for a fraction of the price of other good spots around town.
-
May 2021 by Yvette Griego
Wonderful Customer Service
-
December 2020 by David C.
You have the most toxic, disgusting employees I've ever personally ever encountered in my entire life. Rather than DOING YOUR JOB you harass me over my reviews? Be prepared to be wearing a name tag and be working a minimum wage job the rest of your life with an attitude like that, you will never amount to a hill of beans. Whoever you are "Nicholas" you're being reported to your supervisor and I hope they do something finite and lasting to make sure your awful attitude is never a customers problem again.
-
October 2020 by Rod B.
Store is generally clean and well organized. The biggest issue is how long it takes to check out. Yesterday we were watching the cashier talking with her customers and scanning one item about every 15 seconds. It didn't seem to matter how many people were waiting in line. Customer service at the checkout is not a priority.
-
February 2019 by Michael P.
The amazing customer service I had at this location has to shared. A few weeks ago I showed up at 10pm to pick up a carton of organic milk. The cashier scanned the item and it was not in the system so he asked me if I knew the price. I said no price was on the shelf and I got this one because I have a toddler at home and I only give her organic milk. I also said and I'm here at 10pm because the carton I have at home I left on the counter all day so I had to throw it away. I need a new one in case she wakes up in the middle of the night. The cashier printed a receipt for $0 and said have a good night this one is on the house. I would have been more than happy to pay an estimated price for the carton of milk, but the fact that the error was on their end and he sent me home with it for free was customer service at its finest. I now make an effort to shop here.
-
August 2018 by Victoria R.
This place is so horribly organized that's it's completely impossible to find anything without asking someone on the staff for help. Given the fact that you need the staff or you can't find anything, the staffers are extremely unfriendly and not particularly helpful; the two I talked to couldn't even tell me where I could find breakfast cereals! I should have gone to the Smith's down the road instead :-(
-
July 2018 by Liz M.
Steven in the bakery is amazing! I called asking for a cactus themed cake the day before I needed it and he came through in a big way. When I called I had no idea what I wanted, all I knew was the general theme. Steven helped me with all the details over the phone and then executed a very cute, creative and delicious cake. Steven was very professional and helpful, I will definitely use the bakery in the future. Also, anytime I've gone into this location it has been clean and the staff is friendly. I don't shop here regularly because it isn't the closest store to my home but I'm always happy when I do.
-
June 2018 by Ashley G.
This is a fantastic location and my favorite Albertsons! It is the cleanest and most well kept Albertsons I've ever seen. The butcher shop is full of fresh options and the finest fish. The steaks and other meats have a ton of buy one get one free options during grilling season and you just can't beat it! Their rewards program includes free food and gas rewards! They also sell Lobo gear and gorgeous flowers! They also have the nicest staff! The cart guy helped me navigate the automated cart from a tricky parking spot while the lady working in floral came over to help me reach some veggies. They also helped us to the car to unload the groceries. And everyone was just so friendly! Everyone we encountered was eager to offer assistance. This location is very far from our house but we will be back.
-
November 2017 by Sandra O.
I have such a love/hate relationship with this place. I can't decide how I feel so I settled on "A-ok"! First the pros...the location is great. I work down the street so its convenient whenever I need something for lunch or to pick up something on my way home from work. The staff is always friendly and helpful. There was a time when I was carrying a few bags of groceries, beer, and a bag of ice. An employee saw me leaving the store and she chased me down and helped me to my car. I didn't even have to ask. She just went out of her way to make sure I was taken care of. You don't get that kind of service anymore. Now, to the cons...there is never more than one checkout line open when I go. I spend too much time in line waiting to check out when all I usually have is one or two items. This could be solved with a self-checkout lane which brings me to my next con...there is no self-checkout lane. I think that having the option to check myself out is super convenient. Especially when I only have one item and there is only one register open. I guess that's it...convenient location and great staff but tired of waiting in line.
-
July 2015 by Anne S.
Thank you Albertson's staff for always having a smile on your face, and for playing nice music as you enter the store, and for having a clean bathroom and for making my shopping experience a pleasant one; deli guy, I don't know your name, but you have a great personality! I'm going to write corporate because this is what customer service is all about!
-
July 2015 by Vicki S.
I love this grocery store, the cashiers are always so friendly and helpful. The produce is always fresh. Their floral department is great they always have beautiful flowers out. The florist Linda helped me with a large order and was very accommodating.
-
July 2015 by Eric S.
Love this place - I'm in here just about everyday since the love of my life (aka Vicki S) ALWAYS seems to need something! Friendly, clean, and fast is the best way to describe the people in here!
-
December 2014 by Rand R.
This is a nice Albertsons--probably one of the best and nicest locations in town. Well laid out, full service, fancier feel than most grocery stores.
