Apria Healthcare

Hours: Apria Healthcare provides home respiratory services and medical equipment. Reviews note the company can be prompt and efficient in delivering correct orders, with some equipment arriving quickly within days. Several staff members are described as very nice, pleasant, informative, helpful, delightful, and providing good customer service and clear in-person instructions. However, experiences with the front office and phone representatives are mixed, with some described as very inefficient. The process of placing orders and getting referrals into the system can be a struggle, sometimes requiring multiple calls and repeated information sharing. One representative was described as horrible, while others were commended for ultimately resolving issues. The standard shipping timeline is noted as 7-10 business days unless expedited.

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