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January 2026 by Alexa Skonieski
My ATT experience at this store was top-tier. Rhea made the new phone process quick & easy!
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January 2026 by Deb Frincke
Waited on hold for almost 30 minutes. Gave up.
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December 2025 by Donna Abreu
Tabitha was a great help when we came to get a new phone for my son. Super patient and explained everything to us.
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December 2025 by Larry Levy
Tabitha is knowledgeable courteous and people person. And you should keep her
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December 2025 by Karen Levy
Tabitha is amazing and we don't trust anyone else...we always use her!
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December 2025 by Miss Lisha Callis
I went to this store and they gave me the VIP treatment. Excellent customer service and Miss Brandy was awesome. She went beyond to make sure I got what I wanted. I got a new iPhone , accessories, and iPad. Thanks for everything.
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November 2025 by Nikivar Adams
Rehea did an amazing job! She went above and beyond to help me and my husband find a great deal. And even offered to help transfer our data and explained how to to do it, several times to make sure I understood.Excellent customer service by all staff and especially Rehea! Thank you so much!! ❤️😊
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November 2025 by Leonard Arellano
Very helpful very nice and kind helpful and patient
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November 2025 by Dana Koller
Publicly available data for AT&T complaints:
FTC Complaints: One source states that between January and April 2025, AT&T was named in over 11.8 million FTC complaints, many related to fraud and billing issues.
BBB Complaints: The Better Business Bureau (BBB) reports that in the past 3 years, AT&T has received approximately 45,000 complaints, with about 13,000 being closed in the last 12 months.
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November 2025 by Jacquelyn Salcido
I can’t say enough good things about Brandie and her team at AT&T at the Holly location. I cam in with a billing issue and she helped walk through it step by step. She was able to get my services transferred into my name without hassle. She’s an amazing manager and really cares about her customer. I’m so impressed with her customer service and her ability to be patient when things are tricky. Thank you Brandie!!! I will never forget how you helped me and made me feel like I mattered.
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November 2025 by Mercedes Albidres
Tabitha, @AT&T was amazing customer service. 💗
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November 2025 by Bennito
Tabitha was amazing 🫶🏽🫶🏽🫶🏽🫶🏽
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November 2025 by Faisal Nizamuldin
Brandie is amazing! She always takes time and goes way beyond to help us !
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November 2025 by Abigail Alarid
Tabitha was amazing! Went into the store with my mom and had to get a new phone. She was very welcoming and friendly. She was super helpful and helped me set everything up. Will definitely go back and give her business.
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October 2025 by Taryn Kaselonis
Tabitha was INCREDIBLE! A prior experience had made us weary of AT&T, but Tabitha fixed everything. She helped fix the problem and explained everything and got us going on our way quickly. Can’t say enough positive things about her.
