-
January 2024 by chris rutledge
My wife and I stopped in and we were immediately greeted by Terry. We explained what we were looking for and he showed us our options. We ended up with an amazing Q7. Terry was very patient and extremely helpful with the purchasing process. 10/10 experience and I will be visiting him again when it’s time for another car.
-
January 2024 by ANIRUDDHA DEY
Big shout out to Trish Chavez who made my purchase smooth. They understand your needs and treat you with care. No forceful selling mentality. If you’re looking to buy an Audi/Porsche/Merc in this region, look no where elseSpecial mention: Eric and Johnny
-
January 2024 by zeke woolley
I hate the car sales environment but Terry overcame my trepidations and concerns and made this one of the most pleasant experiences imaginable. The service department handled many deferred issues on our 2014 A6 TDi with such professionalism that I felt confidant in buying another Audi as well as having them service it. I even bought a 5 year service contract, which is a first for me, but the prices offered were extremely advantageous as well as we were guarranteed a loaner.
-
December 2023 by Andrew Vigil
Trish Chavez is a true car enthusiast and she really appreciates the vehicles that she deals with as much as we do. She’s respectful, easy to talk to, and just a pleasure to do business with.Jeff Sisk is the most thorough German car technician I have ever met. He treats both his cars and his customers with care, kindness, and the utmost professionalism.We have been extremely grateful to have the team that we do to work with for the life of our vehicle and can recommend anyone looking for an Audi in New Mexico to pay the ABQ dealership a visit.
-
December 2023 by John Martin
Excellent service. Very personable employees. Gave me a ride home promptly. But they did not wash my vehicle upon return as promised otherwise I would give them five stars.
-
November 2023 by Marie M
Stopped by at 5pm to look at a new A5. They did not have one available. I was taken a model comparable in the showroom, given the key and basically was left there to figure out myself. The salesman totally ignored us not sure why, the place was not busy. If that’s how this dealership treats you when you want to buy something from them I hate to see how they treat you after you give them your money. Will not be back.
-
September 2023 by John LaCaze
Audi of Albuquerque is half the reason why I purchased the car. I believe in the vehicle’s, but also, in the partnership you develop with their great customer service and attention.
-
September 2023 by Robert LaTerra
I worked with Sammy Guardian on the purchase of an Audi Q5. Since I am from out of town, this took a good amount of coordination and communication. Sammy worked closely with me and provided outstanding service. Extremely satisfied with the support he provided!
-
September 2023 by Devin Skelton
Exceptional ServiceI cannot speak highly enough of my experience with Audi Porsche of Albuquerque. From their outstanding service and parts department to their dedicated staff, every aspect of my interaction with this dealership has been top-notch.Nathan from the parts department deserves special recognition for going beyond the call of duty. When I needed special order parts for my Audi, he exhibited remarkable dedication and resourcefulness in locating and ordering the required components. His commitment to ensuring that my needs were met was truly impressive.Equally commendable is the service team, led by Fred, who showcased the epitome of professionalism and efficiency. I encountered a Bluetooth and navigation issue with my vehicle, and Fred and his team were quick to diagnose the problem and execute a solution. Their expertise and seamless handling of the situation were a testament to their commitment to customer satisfaction.What truly sets Audi Porsche of Albuquerque apart is their unwavering focus on customer care. The genuine interest they take in resolving issues, their attentive communication, and the overall sense of reliability are qualities that set them miles apart from other dealerships.In a world where exceptional customer service is increasingly rare, Audi Porsche of Albuquerque shines as a beacon of excellence. Their dedication to their clients, exemplified by the diligent efforts of Nathan, Fred, and the entire staff, has earned my respect and loyalty. I wholeheartedly recommend this dealership to anyone seeking a premium experience and expert assistance for their vehicles.
-
July 2023 by Amber Duran
I would never look elsewhere for my Audi repairs. They are always awesome to work with! Outstanding customer service. Thank you Fred and Brian for taking care of my vehicle!
-
June 2023 by Vincent Pigott
I don't know how we could have had a better experience than we did at Audi Albuquerque in the purchase of a used Audi. Great salespeople - no pressure - excellent preparation of our vehicle.All in all, a wonderful experience!
-
June 2023 by Jayson S.
Came in from out of town and they took my SQ5 in for a service great guys in the service department. Just looking for a discount on the service
-
May 2023 by Carolyn Yates
Audi Albuquerque helped me immensely while on a road trip! Driving my Audi A3 e-tron hybrid from northern Colorado to Tucson, AZ I had a very specific issue arise with the coolant fluid tank for the electric batteries. They were able to get me in the following morning, assessed the issue, took care of it and had me out the door in under an hour! And they didn't charge me which was so amazing! Thank you Audi Albuquerque!
-
May 2023 by Todd R.
OMG!! To get any service done here you have to book about a month in advance. Really, are they that busy? No! They want paid services before warranty services. I have to say Audi of Albuquerque is not customer oriented as they say in the commercials. I think it is outrageous to wait almost 30 days for a warranty appointment. Beware!
-
February 2023 by Dominic Maestas
Quick Service, very friendly staff! Best service department I have ever experienced! 5/5 every visit! thank you for taking care of my car always!