AutoZone Montgomery Blvd NE in Albuquerque, NM is a trusted auto parts retailer known for its helpful and knowledgeable staff. Customers appreciate the responsive service, with employees providing immediate assistance without overstepping personal preferences. The staff is experienced in diagnosing issues; for example, they quickly identified that a check engine light was caused by a simple, inexpensive fix—replacing a gas cap—and helped find the right part. Many customers highlight employees' willingness to go above and beyond, even in bad weather conditions, such as helping with headlights and blinkers during freezing rain, showcasing dedication and care. The staff's expertise also helps prevent unnecessary purchases, as seen when employees correctly recommended brake pads compatible with specific vehicles, ensuring customers avoid hassle and save money. Management is praised, with one manager recognized as a valuable asset to the company. Overall, AutoZone in Albuquerque offers friendly, knowledgeable service and reliable auto parts, making it a convenient choice for car owners.
OKAY| Today,5/31/2024. Found what I needed quickly. I needed needed two more products, alas only one on shelf. I went to check out and asked if one more was in stocks. She scanned the item,and said yes. She went in back and had the item. So finished transaction and asked her name. She said Rachel. Great service.
May 2024
Responsive customer service immediate assistance and followed through without over stepping my personal wants in products.
April 2024
Good service from staff, and installed battery in vehicle and made sure vehicle started before I left the store.
