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December 2023 by Jeffrey Holland
The staff are fabulous, when I use this location always treated with respect. I will always rent from here
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October 2023 by Andy Homrich
Luella was SO helpful during what I know is a busy and difficult week with Balloon Fiesta, she got us squared away when Hertz failed to fulfill our reservation.
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October 2023 by cheressa mora
I rented from this company for 18 days, after the first week I was charged by a daily rate. By the middle of the 2nd week of renting I was told that I was a DNR (DO NOT RENT) due to credit score, which is d*** because I was still in the vehicle and paying for it. Yes the staff were nice but the company is a joke when you call the 1800 number. When you are given your e receipt it only shows the daily rate. I do not recommend renting from them.
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October 2023 by Ryan Franco
Renting here has already been very convenient and pleasant! With nice, helpful and professional staff- I will be a return customer for sure!
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September 2023 by Jeanie Parker
I was in and driving away in the car I requested in under 5 minutes, and their rates are very reasonable. The lady was very friendly and so helpful. This will be my go to rental car agency from now on.
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September 2023 by Jan Krumbach
Very helpful employees at that branch.Worth to be avis preferred.The staff at the drop off is pretty bad on the other hand. Also signs that lead you to the drop off are horrible or not existent. Example Frankfurt HBF.
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August 2023 by jesse jiron
Excellent place to rent a vehicle. Have rented from this place multiple times with no bad experiences what so ever. Thanks Avis
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August 2023 by Jean Gibson
Just excellent service and a great car!
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June 2023 by Dee Molinar-Large
I love that we can rent a car without needing a credit card like all the other locations. They make it easy for us to pay in advance and the vehicle was also very reliable.
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June 2023 by Ashwin Somalinga Suresh
Pretty good experience using Avis for car rental.
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May 2023 by Laura Marquez
The vehicle I rented was hit by a rock on the interstate and the company made me fill an incident report and charged me for the windshield. I told the agent I thought the car had insurance for that purpose and she responded that the driver was still held accountable for it. What is the insurance for then??
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May 2023 by Jesse Mendez
In and on my way quickly. Great service. Nice little car. Had many options. Amazing sound system and fantastic gas mileage. Will use again.
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December 2022 by A Thought
Needed a rental car for several days. Found Avis/ Budget near San Mateo/ Monroe NE. Everything set up on line, staff quite cordial, professional. Price was better for the car I needed than Enterprise whom I had used several times near my residence. Their high rental prices and lack of availability became an issue with me. Instead, AVIS to the rescue! Will definitely rent from this location again. Thank, Avis!
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November 2022 by Johnny Santillanes
I've rented from Avis numerous times and will continue too, customer service is the best and the cars I've got are always clean
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August 2022 by Timmy Turner
The vehicle was completely unreliable. At 65mph on the highway the steering wheel and entire car starts shaking. While it was raining, I tried using the wiper blades. They were so old and damaged that it just created hazy streaks across the window. The battery on the car died twice so I had to have roadside assistance come out and jump the thing. I literally had to have the car towed back to the rental lot. Very very unhappy.
