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March 2024 by Mateo Perea
Parking: Accessible parking located in front of Bahama Buck's entrance. There is also reserved parking for those who may have limited mobility.Wheelchair accessibility: This Bahama Bucks location is ADA compliant. Has appropriate ramping near the main entrance and is occupied in a single level building. There is designated reserved parking close to the entrance.
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March 2024 by Gabriella Barton
Open sign and lights on but workers refuse to take order.
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March 2024 by Danielle Sharp
Everytime I come there is a huge line and it takes 40+min to be served. The bahama rahma only has a drop of ice cream. The snow is crunchy and flavors do not saturate the snow. For paying so much for a snow cone you would think they would up.the quality and improve on faster service.
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February 2024 by Carla Lujan
I love this place the snow is the best I've found in Albuquerque.
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December 2023 by Ricky Chavez
My kids love this place
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December 2023 by Robert Petterborg
We like Bahama Bucks as a chain and they have a good variety on their menu. This review is about this specific store, though. Bad service, bad food, bad experience.Waited 25 minutes in a line of 5 or 6 cars (seems excessive). Ordered 2 snow cones. Both were made wrong, one was just unflavored white snow that was missing flavoring for the bottom 2/3s. Drove back to get it remade. We were told we'd have to get back in line behind the customers that were after us and wait, and it would be at least another 45 minutes. Even worse, they were angry we weren't happy with it and they told us we should be grateful we got anything and that they couldn't guarantee it would be made right the next time. Maybe a few of them were collectively having a bad day, but it was unprovoked and an explosively angry response to a simple issue.Not willing to wait 45 minutes, I was able to convince them to give a refund, but they couldn't even do that correctly.This location has problems. Bad training, bad staff, no customer service skills, no understanding that they need to correct mistakes they make.Again, all other stores in this chain have been good and this chain has the best quality of snow cones we've found, but this store needs to rework everything from the ground up.
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October 2023 by Rebecca Lovato
I ordered 3 baby sized shaved ices here today. The shaved ices were excellent and I was amazed by the excellent service from the two young gentleman at the window. I highly recommend this location for its service and amazing tasting products!
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October 2023 by RoxCella Unknown
The ice was full of salt got a refund.i ordered the bomb pop icee and Makenzie threw it on the counter at me instead of placing it inside the cup as it should be. The kids taking orders were in their own world. The tables were all sticky and dirty. Second time in at this place and got treated terrible and Ieft unsatisfied. Not going back here anytime soon.
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October 2023 by Aleshia Zaragoza
I should have read the recent reviews first. Doors closed an hour before closing which is fine. They want to clean. But they should have a sign so people aren't sitting out there waiting. Also was in the drive through for 35 minutes with 5 cars ahead of me because inside was closed. A little bit ridiculous of a wait for shaved ice. My son seemed to like it, so that's a consolation. Staff was pleasant also.
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October 2023 by Jada Waddell
I normally LOVE bahama bucks! My experience today was not the best. I placed an online order at 12, which is advised as opening time. I arrived at 12:15 and they were still seemingly closed. The front door was locked, and I drove around the drive thru and someone seemed to be hiding behind the counter. I had to call the store for a girl to bring my order outside. Not to mention the order isn’t even up to par (I ordered my usual items.)
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October 2023 by V Medina
My husband and I just went through the drive through… my husband’s shaved ice had a disposable glove in his…c’mon man.. better employee training on safety and sanitation for these kids!
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September 2023 by 5678 SPIRIT
This place was so unsanitary. Sticky, smelly, and trash everywhere! My daughters snow cone was to full so I asked for a larger cup. The worker gives me a cup full of syrup. I finally get a clean cup flip her snow cone in. As she began to eat it, she said it tasted gross. I tried it and it tasted chlorinated.I went back to return the snow cone and realized how unsanitary the shop was withtrash cans atleast 3 ft high! As I looked were they were making the drinks and such it was disgusting filled with trash, leaked syrup, and sanitation buckets left out with stinky old rags.The shift lead said “they can’t do everything” I was shocked, as had more then 9-10 employees. They just had no direction and didn’t want to take any feedback. They simply didn’t care! I would see multiple eye rolls and mocking from employees that were mocking customers. They even mocked me on mentioning sanitizing!I will not be there again! Time to clean up Bahama bucks!
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August 2023 by Wendy McHargue
The service was exceptional. Staff at drive-thru were very happy, helpful, and friendly. The shave ice was everything I remember from visiting Hawaii. The texture of the ice is so smooth that it almost tastes creamy. Of course the exotic flavors are what sends this dessert to a soaring 10/10!
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July 2023 by Andrea Marie
Only complaint is we cannot hear you with a packed house. My drink sat for 10 minutes before I realized it was mine. But the place is always great.
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July 2023 by Tim Anderson
Everytime I come into this store I see 2 employees working and 3 leaning on the counter doing nothing.The last time I placed a pick up order and went to the store 30 minutes after I placed the order. In typical fashion, half the employees were standing around doing nothing. When I finally got someone to check on my order, it had not even been started.The drinks are delicious, but absolutely do not come to this location for speedy service. You will not get it.
