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March 2024 by Karla Tso
1 teller on saturday.....smh. And I also bank with BOA so I can cash in my coins and get my money back....its the bank employees job to roll coins and count money....am I wrong? Almost as bad a self checkout.
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February 2024 by Justin Starbuck
Worst bank in town. Dont open until 10am so they have a long line every week. Ill bever get an account here.
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February 2024 by Hong Le
This Bank of America location need how to manage employees. Only 1 banker working at the counter and 3 other banker standing around joking, laughing. And i waited in line for 20 mins. I have business account with them. And when i finally change the coins for my business account, the only 1 counter don’t even move to look for the small box or bag so i can put 20 rools of coins in. I need to carry those with my bare hands. Unprofessional, lazy.
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December 2023 by Ky Riecke
Always understaffed. Long waits for everything except the ATM and unfortunately it's not just this BOA branch. Over all quality of service has gotten terrible with BOA all reasons why I've now closed my accounts and moved to a different Bank
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September 2023 by Joseph Jamon
I need to get my money out of b of a horrible service
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August 2023 by Josh55907
6 days after my mobile deposit, it is still missing. (Not the locations fault) Then they wouldn't just cash my check at the counter. Annoying.. I should have went to one of those ghetto places on menaul and spent the fee not to wait for a week.
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June 2023 by Emma Shumway
This review is for this location, not BOA as a whole. The people at this location are super friendly and incredibly helpful. I've been in twice, and both times only had a short wait to see a banker. For one, I had a very last minute notary and they were able to help me out on the fly so I could get back to the DMV before they closed. Craig is very kind and deserved to be recognized for awesome work!
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June 2023 by Emma Cheng-Shumway
This review is for this location, not BOA as a whole. The people at this location are super friendly and incredibly helpful. I've been in twice, and both times only had a short wait to see a banker. For one, I had a very last minute notary and they were able to help me out on the fly so I could get back to the DMV before they closed. Craig is very kind and deserved to be recognized for awesome work!
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May 2023 by Kenneth Marquez II
Nice employees. Cashed some irs checks here before.. hassle free
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February 2023 by Peter M
Had to go in to close an account. Craig was very helpful.
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February 2023 by L B
Just went to this location, I needed a couple cashiers checks. The teller line was fairly long but I got in it. I guess I was next in that line to be checked by a banker to see what I needed and Nate C. said he could help me, took me out of the line, over to his desk and got my needs handled quickly and efficiently. Thank you Nate C.!
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November 2022 by vanessa deanda
No one ever answers the telephone. Spent 15+ minutes trying to get through to anyone to no avail. No one is ever available in person. Was told there was an hour wait when the appointment never showed. Inconvenient new hours. I would leave no stars if I could. Been a customer at that location since 1982, I will be leaving asap. Terrible financial institution. DO BETTER!
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August 2022 by Ergin
My wife doesn't use card to shop on stupid websites or anything other than official Amazon and other well known websites. The only one time she used the drive through ATM 2 weeks ago, her PIn and information got compromised and she got hacked (scammed) 3.5k. Please be advice when you use their drive through services. They never safe.
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August 2022 by Queen Bee
Have been with this bank over 20 years. Rarely go to the bank itself. Needed a notary, so went to bank. Was told I had to make an appointment. I explained I just needed a notary for one form. Nope, smug rude manager told me I had to make an appointment. There is a credit union across the street from bank. I took my form in, was greeted politely and told even tho I don’t have an account, they would be very happy to help me. They didn’t even charge. I’m done with Bank of America. Will be closing my accounts there.
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July 2022 by Kirk H.
Long, long lines. Only 2 windows out of 5 open. Fees for everything and poor service. Far more managers than tellers! These are good reasons to change my bank and never, ever come back!
