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November 2023 by Kyle Jerome
I'm a professional touring musician and play Tenor Sax. I brought my P Mauriat horn into Baum's for a playing condition repair (needed new corks felts and some adjustments) Miles took great care of me and my horn. In the matter of a few hours he dialed in my horn and it sounded great! That evening I noticed one key wasn't sealing just right and I brought it back first thing the next morning and he made a quick adjustment that made a world of difference.Very quality repair man! Thanks Miles & Baum's!
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August 2023 by S M
I appreciated how quickly we were helped! Staff was very knowledgeable and friendly. Thank you!
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June 2023 by Paul Nordman
Last time I was in the store was in 1959. Nice to know they are still around. The Nordmans!
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November 2022 by Lucas Stark
Came in for a restring of my acoustic guitar. I ask the gentleman if “they restring guitars?” then this man came out of the back room and says “I’ll do it.” His name is Frank he said. I told him my issues, like I tried restringing myself guitar myself and I broke three of the strings. He laughed and said he’ll take a look at it and it’ll be about an hour. So I left and did some other errands. He gives me a call about 15-20 minutes later that the guitar was ready.I arrive back, he showed me what he has done. Oh my gosh, he tuned up the neck of the guitar, the new strings he recommended look and sound beautiful. Chatted with him for a little bit, absolutely friendly man, he definitely cares about the instrument.I drive home, I take the guitar out of my case.Oh my gosh, the guitar sounds like i’m at a concert hall, it’s the most beautiful sounding guitar now. I’m amazed, I honestly can’t believe it.Thank you Frank, i’ll be back.
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October 2022 by Krystle Shaw
Came to rent a violin for my kid, the staff is really awesome and the prices for a rental seem to be fair
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October 2022 by Andrea Perea
Awesome staff! They were prepared to handle all of our questions, and even had a handy kit set up for my son's percussion class requirements. Very kind and super helpful, we'll definitely be back! ?
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October 2022 by Paul Gothard
Came in to get a cleaning kit for my child's band class. The gentleman who helped me was polite, knowledgeable, and courteous. Will go back for any other band necessities!
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October 2022 by Murz burg
Loved this business since I was a kid and it was out in RioGlad there's a store over here
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October 2022 by Lyrae Mehlman
Best music store in town! Been coming here for over a decade!
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September 2022 by Summer Yeagley
Had the best experience! Went home with a guitar case that wasn’t the right fit and had a slight imperfection. Went back and the guy gave us the right one and just swapped the first case out for the right one. So friendly and helpful!
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September 2022 by Patty Adams
I have a love/hate relationship with Baum's. They sometimes have the books my daughter needs, sometimes not. They sometimes have a repair person, other times they don't or they're booked out for a long while. We've gone here for lessons as well. I prefer to buy local, but can't always get what I need.
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September 2022 by Joe Pool
I bought my grandson a trumpet at this place and they were very very helpful
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May 2022 by Debra Ludwig
It's funny, been in the shopping center where they are located multiple times and never realized it was there. Had a good shopping visit and found some items.
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December 2021 by aaron apodaca
Drove from Rio Rancho to buy a couple of things for my son's trombone. Was told I'd need to drive back to Rio Rancho and bring the horn in to get what I needed. Explained that I knew exactly what I need as I have played the same instrument for nearly 30 years. The clerk then changed her story and stated that she didn't know where the parts were. Unfortunate that I attempted to shop local and was forced to buy online because an employee was uniformed and unwilling to help. This is why local retail is dying.
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November 2021 by Elise Zamora
They are amazing at answering any questions and do amazing work. Got my sons saxaphone fixed fast.