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August 2024 by Marquis Smith
There was no one there. The atm had no cash in it.
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November 2022 by Michael Weppler
Worse place to bank. Don't waste your time. They steal your money in the end!
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November 2022 by Tsumi Martinez
No technology. Couldn't make atms withdrawal nor transfers not even with a bank staff member. Sad
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August 2022 by S B
Rather useless ever since COVID began almost three years ago. Extremely limited hours and unwarranted closures, very drained attitudes from staff, and the ATM has had a blue tarp wrapped around it for weeks. This is a downtown bank in an American city?
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February 2022 by Jonathan Miller
Very photogenic
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July 2021 by Stephanie
If you bank with Bbva avoid this branch at all cost! Alora the bank teller has terrible personable skills and REALLY needs some training in basic customer service! I’m really embarrassed for this location!
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February 2021 by Dale Scharp
Jenny A. At the branch on 505 Marquette Ave branch was really awesome to work with. She really helped save me lots of time, and did a notary for me. BBVA always has great with customer service. Banked with them since they bought Compass bank. Jenny really made me feel welcome and appreciated.
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October 2020 by Jacob Driggers
I have been a customer with BBVA for 10 years; but the experience I had made me want to make a full withdrawal and wash my hands of this company. I was having a rough day and went to this BBVA to ask a few questions but the employees there were too busy gossiping and listening to music to give me their attention. I was talked down to, embarrassed, and disrespected when I went to ask a question about how $90 was now gone from my account. I will no be returning and I am considering changing my bank.
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May 2020 by Renee Macias
Awful customer service representatives. They will ignore you. And judge you by the way you look
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March 2020 by Katrina Rowland
Best Compass BBVA bank ? Branch in town. 5 stars and superior service! Professional, friendly, and fabulous staff. ?Thank you, Jenny and Jose, for your help! Jose was the fastest and (cutest) teller. They were very helpful with all my banking needs. Keep up the stellar work. ❤??
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November 2019 by Jr Dr
I have been a customer with BBVA for 10 years; but the experience I had made me want to make a full withdrawal and wash my hands of this company. I was having a rough day and went to this BBVA to ask a few questions but the employees there were too busy gossiping and listening to music to give me their attention. I was talked down to, embarrassed, and disrespected when I went to ask a question about how $90 was now gone from my account. I will no be returning and I am considering changing my bank.
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April 2019 by Tony M.
One of the older bank locations in the downtown area. The staff is friendly and helpful. They have a number services you would find at other banks. I would compare their fees with other places downtown.
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April 2019 by Mr Xeno
This is always the best branch to visit
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July 2018 by Alfonso Wood
Its my bank and I love it
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July 2018 by Annette Mccoy
Very helpful, nice staff!
