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January 2024 by Ocho Abtor
Good options, products, coupons and folks!
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January 2024 by Joel Cardenas
I thought they had more climbing gear
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January 2024 by Reuben Rubin
Big 5 staff is always great. I usually go there for my shoes .
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December 2023 by bobbydelatorre
Walked in and the place was empty. There were three workers in the front and you would think at least one would say “hi” or “can I help you find something?”Not a word. We looked around trying to find some gear for my daughter but didn’t see anything and since no one cared that we were there we didn’t ask. Pretty sad since this is the holiday season and the store should be super busy, but that’s what happens when you have bad customer service!!
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December 2023 by Moriah Rourke
Great customer service. I needed to stop by for a pair of light up shoes for my toddler for Christmas, but I knew if he saw them he’d want them right away. So I called and explained and they had the shoes waiting for me at the counter and wrapped them in layers of shopping bags so my son wouldn’t see. Thank you!
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August 2023 by Valerie Martinez
The employees were rude and cold. They didn't greet me as I walked in and there were 3 of them just standing around the cash register. When I made my purchase I still didn't get a greeting or a thank or have a nice day. The customer service here sucks!
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May 2023 by Danny Cunningham
Friendly sales team. They had what I needed.
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May 2023 by Richard Montoya
Stopped by to pick up some swim gear. Good supply of men's gear and other athletic items.
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April 2023 by Victoria P.
Customer service is always terrible the few times I've gone. I try to avoid this location. They act like you're an inconvenience to them just by having a quick question.
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February 2023 by Cinnamon Sugar
Went in at 1o'clock on January 5, 2023 and there were 4 people at the counter talking with one another. No greetings from anyone. Was looking for snow boots and pants. No one came and offered to help. I saw no one else helping customers so after 8 minutes I just left, no purchase made. Customer service is non existent!
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February 2023 by Neal Santa Cruz
Always great customer service. Staff might seem young which they are but they truly know their stuff and have always been helpful on anything I ask for help on.
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January 2023 by TR “T” D
Seems like a nicely stocked store! My only qualm is the inconsistent attendance at the ammunition counter.
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December 2022 by Manny Ortiz
Great prices on their running and training shoes. Service was great.
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November 2022 by Charles G Davis
When you are a Senior it seems service is woefully inadequate. Not the Big 5, tell them what your looking for in footwear and they will bring you a nice selection. Then they help you fit it. It's amazing! Their inventory is from soup to nuts and competitively priced all while frequently offering discounts. Shopping there is a real pleasure.
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September 2022 by Loidy Ortega
Last night we stopped by at 8:25pm the girl with the long black hair that works there was so rude. She felt the need to tell us we had to leave because they were going to close at 8:30 to read the door sign. Well there are other ways to tell someone they are about to close I would have understood and left with no issues...and what happened to "Hello"?? I've been shopping here for 13 years seen Managers come and go employees come and go but I have never been treated bad until this time. Sorry to say I won't go back. What a shame...people that are rude and mean should not be working in customer service.
