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November 2023 by Veronica Marquez
Very good place to get your car fixed the manger Vince is respectful honest always fixes what needs to be fixed doesn’t lie to me like other mechanics this is a good place to get your car fixed
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October 2023 by Ruaidhri Belfry Crofton
Incredibly reliable and efficient mechanics. I live several hours from Albuquerque in northern NM but travel to the city often to visit family. Unless my vehicle needs an emergency repair that can't wait until my next visit, I always go out of my way to bring my vehicle to this Brake Masters.Over the last few years they have done everything for me from routine maintenance (oil changes, tire rotations, brake replacement, etc.) to bigger projects like replacing my shocks, struts, and tie rod ends. I've never waited longer than half a day for them to make repairs and they always seem to do the work for what I would consider a reasonable price. They're also always sure to take the time to explain/show things in detail and I never feel as though I'm being "taken for a ride" like I have at some other auto repair places. Your car is in good hands with Vince and his team!Services: General repairs & maintenance
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October 2023 by Personality Provocateur
Made appointment. Got there on time, they said 2 hr wait to look at truck. Ok do it. Took awhile to analyze, then delay in getting parts. Told them to LOCK up truck when done, because of valuable stuff in truck. It was not locked up. Over priced, manager bordered on rude.Can not recommend.
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October 2023 by Miguel Jaime
Awful service. Despite being told they could provide the services I needed over the phone when I made my appointment, they were completely unprepared. I had to go to another location for service, which made the day substantially longer. Go to another location if you want competent service.
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September 2023 by Sedonah Sunn
Excellent customer service, attention to detail & satisfying my car needs. I recommend this car service company.Services: Air & cabin filter replacement
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September 2023 by Kayla Cooper
Vince was able to get my truck in immediately after we had a horrible experience at Pep Boys (lasting 5 hours) and finished my brakes within the same hour I dropped my truck off! Very responsive and great customer serviceService: Brakes
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August 2023 by Troy at P3 Homes
Good experience, great communication. Fast fast service. 4 days later the repair has made a huge difference. (Great diagnoses)4 stars only because it felt pricy. Truth be told I would do it again, mostly because of the quality and speed of service.Thanks guys!
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August 2023 by Javier Prada
Manager, Vince, and his guys are great! Fair price, good work, and honest. Not that common to find places that still provide this level of service.
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August 2023 by Paul Chavez
I was very pleased with my experience. Dealing with the service personnel, I was treated in a friendly and professional manner. Explaining to me what problems that they had found with my vehicle and what they were going to do to fix them. No additional and unnecessary issues adding costs. I would definitely use their services in the future and refer my friends and family to this Brake Masters #110. Very pleased with the service! Thanks ?Services: General repairs & maintenance
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August 2023 by Virginia Ramirez
I thought this was a good place. So I am from out of town and really needed the oil change done. My daughter recommended Brake Masters. So I went and the manager was super nice and friendly. But they didn't fill the fluids in my vehicle. I thought they automatically added windshield fluid but apparently not. My light went on indicating i needed to fill my washer fluid. 2nd when that came on I happen to check if my oil was filled. Well l notice oil where the top was at. So when I twisted the cap I notice it was not put on back correctly. Lucky I had been using my daughters car since Saturday. Now I have to buy oil to take with me just in case my oil light comes on and I have to go buy washerfluid. I am giving it a 3 as the manager was nice. Buy apparently his team was not through enough to make sure these small things were done correctly. A little disappointed.
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August 2023 by Mike Holguin
Brake Masters was amazing not only were they the best value for my AC recharge and leak check but Vince went above and beyond to help solve a problem that he didn't have to. I highly recommend them!
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August 2023 by Rhonda Yanez
I needed my oil changed and I was driving by and decided to ask if they could do it and I was helped right away and it was done faster than I expected! The guy at the front was so friendly and helpful, it was a really great experience!!!Services: General repairs & maintenance
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July 2023 by Shaniah
They did an awesome job! Everyone was very nice and helpful. Will be a returning customer!
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June 2023 by Jennifer L.
I hit a curb this morning. Later I tried to stop at a red light, and my brakes didn't work like usual. I was afraid my car wasn't going to stop! I called 3 other places before Brake Masters, and this was the only shop that offered to squeeze me in. They checked everything out, and happily the incident was just my ABS system kicking in. They told me my brakes were in good shape and let me go with no charge. Thank you, Brake Masters, for giving me peace of mind today!
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June 2023 by Miq R
I take the drive to this shop ANY TIME I need something car related (I live in RR). I have gone to other places and nothing compares to the prices they offer as well as the amazing service and staff they provide EVERY time I come in. This is my regular car spot and I know they’ll be honest with me when it comes to my car’s needs. The staff is always willing to help me understand what I’m getting done, that helps a lot when you’re dealing w car maintenance and don’t know much about it yourself.
