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November 2023 by Jess
I love coming here. We usually go to get the alignment done on our vehicles. We've never felt like they have tried to take advantage of us, like a lot of other places - they always take excellent care of us!
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November 2023 by Jocelyn Hern
I knew my brakes were really bad, and Kory got me in for an estimate the morning after I called. They did my brakes that morning and I feel so much safer driving around. It was awesome that they were able to help me so quickly! Thank you!
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October 2023 by BigE BigE
Best customer service ever. My brake fail and I connected the Brake Master by the cottonwood Mall . They send a tow truck to get me and fixed by truck . It can’t better thank that. Thank you guys everyone are so wonderful in that store.Service: Brakes
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October 2023 by Lorraine Talamante
Corey is an excellent person to work with. He was very professional and attentive. We have always taken and will continue to take our vehicles to Brake Masters.Thank you Corey. Hope the company continues to hire employees with your demeanor. God Bless!?
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September 2023 by Damon Strange
Had my brakes done , they did not put my hub caps on correctly, so I lost 3 of the 4 on my truck. The manager said he would replace them. Now I'm on my third month of waiting and still no hub caps. When I checked back with him ask me to wait for a call from them. Do no use this business ! Brakes are working fine but I have to pay another $300 to get my truck back to the way it was before they worked on it
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September 2023 by Devin & Alyssa Meyers
Needed an alignment done with a new set of tires. I live out of town and was very grateful they got me in the same day. Quick and easy process.
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September 2023 by Santiago Alarcon
Awesome experience. Told me exactly what the issue was with my brakes. They didnt try to blow smoke in any way. (I had done my brakes just 1 week before but needed my parking brake and rear drums adjusted). Gave me a fair deal, and customer service was good even though he had a full waiting room.
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August 2023 by Stan Johnson
My experiences at this local has always been stellar. The team is very professional and courteous. A shout-out to Cory, who has always tried to address my automobile issues in a timely manner.
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August 2023 by Food Savage
If I could give negative stars I would I took my vehicle there to get it checked out and they told me what was wrong but there prices were to high so I went else where to get it done the mechanic at the other shop said who worked on it last I said brake masters he said well your missing a bracket for the wires and your radiator clip wasn’t on also your air housing wasn’t put on right. So obviously brake masters or maybe just one technician names Jesus Hernandez who works there ain’t caring for your cars or even putting things back where it goes this is ridiculous either retrain them or fire them BOTTOM LINE IS DONT GO TO THESE UNTRUSTED MECHANICS
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August 2023 by Tony Ilfeld
The manager, Cory is awesome! He’s always been honest and reasonable when I bring in my vehicle. I’ve been using this location for 17 years and I am very satisfied with their service!
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August 2023 by Thomas Morris
When I took my vehicle in this morning I was not expecting it to be completed in the same day. But Sal and his crew got the van in, gave me an estimate, and did a complete brake job by closing. I was pleasantly surprised. Great job.Services: Brakes
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July 2023 by Stephanie Baca
I want to truly take the time and thank the awesome people at Brake Masters! Not only do they do great work on my vehicles but they also helped out with fundraising car wash for our youth football team! Sal went above and beyond to make sure it was a success!They have friendly and knowledgeable staff to fix any of our car issues!Thank you again Sal and Brake Masters!Services: Brake service & repair
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July 2023 by Jane Taylor
This is the ONLY place I take my car. Service is excellent, prices are good, staff very professional. I shall be a committed customer at this particular Brake Masters. You rock, Cory Barber, manager. Thank you!!Services: Transmission
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July 2023 by shawna gutierrez
I only bring my 4 runner to Cory and his guys. He always goes above and beyond to make sure I'm happy with the work he does. He always makes sure I get the best price. If I have any questions he'll take time to explain. I've been coming here for years. Thanks Cory.Services: Transmission
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June 2023 by Elizabeth Wolf
Long story short, my car was in an accident I repaired everything myself, and I needed an alignment to ensure everything was okay, I called the day before asking when the soonest appointment was, I was told 7:30 am in the morning for the next day, I said it was too early and the manager asked what time would be good, I said 10:00 am would be great and he said “sounds good the appointment is set”. End of call. I came in 30mins early, and was rudely told he never accepted such appointment, and he wasn’t there the day before, then admitted he took my call the day before and kept saying it was never an appointment just a vehicle drop off and said the only way he’d take my car and do an alignment was if I left my car with him until 5:30pm. I left the store very disappointed, upset and my car not cared for.The whole point of an appointment is to get something done in a timely manner, im a young woman going to school with a full time job, and only one form of transportation, I cant simply leave my vehicle at a shop all day.I ended up going jiffy lube, walked in with no appointment, full bays, and was told it would take less than an hour, and it did!!I was treated with respect and kindness.
