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February 2024 by Maxine
I truly love this store. Doris is amazing she helps me find what I need every time that way I am in and out. If you can’t figure out what to wear ask Doris she has such cute style!
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January 2024 by angel love
Poor service
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October 2023 by Xasha Evans
Thank you for always being helpful on helping me to find long jeans for me!
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May 2023 by Daniel Lechuga
I am very disappointed by the extremely, poor customer service experience I received today. My second time in this store and both times it was a poor experience. Mind blown! 3 employees working today and only one young curly haired kid was nice and actually acknowledged us. Other 2 teammates were behind the registers having a conversation while every guest in the store self shopped. I had to ask for a fitting room and another guy with clothes in hand as well. No one checked on us and offered to get more sizes. I went to the register and had to wait for the 2 teammates to stop their conversation. Then they just stared at me as if I was being rude for having interrupted them. No acknowledgement or hi how can I help? I asked to make my payment which they took. They might as well of had self checkout registers cause it looked and felt like no one worked there or no one was in charge. The only reason I'll go back is because Buckle is my favorite store. So much potential in this store to create the most enjoyable shopping experience for the guest. However it's creating bad experiences which is bad for business!
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January 2023 by Peggy F.
I can always find a good find at the Buckle. They are always getting new merchandise in and they have a special contract with the brand " hey dude". They always have different shoes then in other stores. Nice peek. Love their jeans and their staff is very helpful.
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October 2022 by Lawrence James
I found some shoes/ boots that I'd rock
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May 2022 by antonio Trujillo
Never disappointed in the quality
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April 2022 by Nicole E.
Smaller jean selection at Dilliard's. Only found two and they were high rise and looked too big on me. No luck. The jean selection was limited and wasn't able to find any mid rise at all. Did succeed in finding a pair at Buckle. Had a lot more to pick from, stretch, skinny, ankle and no holes.
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January 2022 by robert perea
Their's good clothing and shoes that has caught my attention..
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September 2021 by Samantha Greenwald
I’ve been dreading going jean shopping all week. I usually go to boot barn or cavendars, but never love what I leave with. I decided to try buckle this afternoon, just because I was already at the mall. Kyle and Danielle, who were obviously short staffed, were beyond helpful. I asked for a larger size originally but I’ve lost weight and they didn’t fit—so they helped me when I said it felt too big, they picked out all of the brands and styles that I asked for. They were truly wonderful. I’ve never walked away from shopping feeling so good about myself without the hassle! Will shop at buckle from now on! Thank you Kyle and Danielle!
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July 2021 by Juanita Jeff
Went to update info at Buckles
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June 2021 by JAMES CELLA
Nice quality and fashionable
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August 2020 by Nicole Padilla
Always so helpful! Doris is always on her game!
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March 2020 by Donald Walker
Great selection and helpful staff
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August 2019 by Anne M.
I was in the store looking for jeans in Albuquerque. I was never asked if I needed help. Then after I made some selections for jeans I stood in front of the dressing room for at least 5 minutes while at least two sales people walked by. I asked an employee if I could get a dressing room. She apologized and said, "oh I thought you were holding clothes for someone else..." I have never been ignored in a shopping store like this before. I am 48 and yeah probably don?t fit the mold of someone shopping there but I'm not dead. I still like Buckle jeans and still wear them. I felt humiliated and it was a terrible experience. I tried on one pair and there's also no mirrors in the rooms so I stepped out and looked in the mirror and I liked the fit. But I still felt ashamed for even shopping there so I left. It takes a lot to tear me up but this definitely took the cake. I know it was a busy day at the mall but it was obvious to me that since I didn?t "look the part" they didn't help me until I clearly asked. Maybe I'm wrong but I truly believe every one of those sales people looked at me and assumed I was too old to shop there and believed I didn't fit the "buckle" mold.
