“I had my floors done with Express Flooring and even though I love my carpet I probably won't be doing business with them for the last two rooms when my husband retires in 2.5 years. I had so much of a runaround experience when this project started on October 17th and finally finished this past Tuesday. First they suspected aspestos when they cut the carpet as I had chosen LVP in my 1959 house. They stopped the demo leaving my house dusty and carpets rolled up. I had to call them back to put the carpet back since I have Arthritis. Came back positive for Aspestos they installers left a little mirror broken leg that has sentimental value and scratches on the dresser drawer. They took off the last room and were going to put full price and raised the price even though I was able to compromise on not getting full price. They got Kilz on my furniture and bathroom cabinets. The final straw was when they plugged my outdoor cable to my DVR to my tv and I lost satellite connection and had to wait until the next day for the Dish Technician.
I spoke to Eppi and Don about my experience with this company they were quite empathetic which I got no apology from Express Flooring only invalidated when I mentioned the tv saying this didn't happen to other customers. Eppi and Don offered to come out and answer questions for me but I didn't want to take advantage of there kindness since my purchase is 2 5 years down the road”
“Ten out of five stars. Enchantment Carpet is the absolute best. We ordered carpet from a box store. Weeks later when the installers brought the carpet to the house, I got the feeling they didn’t want to do the job. They said the carpet was “delaminated” and we’d have to wait several more weeks until new carpet would arrive and could be installed..
We made the drive to Enchantment Carpet, spoke to Ernie and had installers here the NEXT DAY! Prices were lower than the box stores, service was a million times better and we got great carpet installed in no time.
Shop locally. Talk to Ernie. We’re so glad we did.”
8:30AM - 5:30PM
2816 Girard Blvd NE, Albuquerque
Carpets
“C & V Flooring was a pleasure to work with and they did a wonderful job on a very difficult tile pattern. They provided constant communication and supervision of all the work being done. I would highly recommend them for any flooring or Tile work. Thank you!!”
“House of Floors has done work and supplied material for us on multiple houses/projects. We highly recommend them for your residential or commercial needs. The entire team - Ryan, Joslyn, Briana, Brittany and Jeff go the extra mile and will take good care of you. If you need flooring and want to support a great local business - look no further. Oh and go check out their new fully customizable tiles too!”
“Ray's flooring is great. I have a huge moisture issue with my floor that was caused by Pulte. Ray's flooring is fighting for me to make it right. I want to point out Pablo and Marty for being so helpful through this process. The installers are not the problem...It is always 100% the builder not taking any responsibility and pointing fingers at every else. I will be using Ray's flooring in the future.”
“Service couldn’t have been better and everyone that sees the floor says how amazing it looks. We also had a fluke thing happen and needed the newly installed floor modified - they did it within a week.”