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February 2024 by Christina L.
I came in to get my new membership card. The woman who had bo customers waiting but, seemed to be in a good conversation with another employee, left me waiting for more then ten minutes. I was so upset. She finally ended her conversation with( kevin) and acted like I was a bother to her. Never explained membership or anything, just stand there. Then I went to food court, ordered a slice of pizza and a drink. The guy was moving so fast that he didn't look at what he was handing over. A slice of pizza missing half of the cheese on it. I got to the self check out register, this young woman runs over and start grabbing stuff in my cart. Not any explanation of if I wanted her to do that or what she was doing. This was the very first experience at Costco, I was not at all impressed with any of it. I tried calling the store location when I got home, they don't take calls. I received a call from nick( after contacting the online Costco) he said that he would make corrections. I will give them one more chance and if it also goes bad, I will be done with Costco. I also have a Sam's plus membership, seems like they understand customers and how to keep them happy. Sam's club answers phones, they pay attention when a customer is waiting, I have never gotten half a pizza and there employees don't grab things from my cart without asking me if thats ok. Costco has got to do better then this. My husband signed us up for Costco and Sam's on the same day. So far, Sam's is five stars! Costco is barely half star. I will give them the benefit of the doubt. But, rarely do I see I change in a company that has so many issues In just one visit. We will see.
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February 2024 by Cory Hicks
What can you say? It is a Costco.
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February 2024 by Sarah Zamora
Worst customer service from the older lady at food court I believe her name is cilia. Very very rude not customer friendly seems like a hateful person. Should not be representing this company like she does.
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February 2024 by Frank
I have been a lifelong supporter of the other big box across the street. Time to try out a different warehouse I really like that they are the same (Sam’s Club & Costco) but also very different and the staff are very friendly and helpful.
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February 2024 by pat sena
Great place to shop but man it's busy All the time parking is usually full go with lots of patience your going to need it.
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February 2024 by William Hocker
Not enough handicapped carts
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February 2024 by Brett Pastore
I got my Costco membership thinking that I'd be saving on groceries. I guess a saved a little bit, but I was disappointed that they didn't have bananas, and I had to purchase them from another store. The long lines are worth the discounted prices, but not having basic items is really not ok. I am thinking maybe I should not have gotten a Costco membership.
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February 2024 by Alan Loo
A nice store. Always busy. Good chicken enchiladas, stuffed bell peppers, lamb chops, pork belly, kim chee, winesauce spinach. All around great place to shop. Great gas prices too.I'm bummed to hear that Poke will not be brought back this year due to poor sales.A good place for pizza, hotdogs, and yogurt.
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February 2024 by Dave Porter
Not a place to take the whole family..
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February 2024 by Christine Rivera
My favorite Costco. Some selections are $5 less than surrounding clubs.
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February 2024 by juanito ave
Matt from the tire shop said I can't put 2 new tires on my car where I just 1 flat on the i-25. Sam's didn't with out explanation. Decided not to renew my membership then and cancel costco visa.
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February 2024 by Kathy Werner
Has everything you want in this as bulk it's a good store to shop
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February 2024 by ROBERT GALLEGOS
Great place to get top tier fuel. And inside great selection of food options for your family.
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February 2024 by Jerelynn Newcomb
In and out quickly this morning. No lines. But prices continue to go up.
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January 2024 by Scarlette Mackel
Love this place. If I pay for the membership and carry my card.....why is it that people with fairer skin aren't carded but I'm always asked proof of membership during check out?