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March 2025 by Jazzin Blueberry
Was there after noon and no one was there. The shutters were closed. And they did not open. Stayed there for an hour. Waiting..
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December 2024 by Alice Muniz
Went to upgrade my phones. The guy that helped me , talk so low could not understand him. Didn't tell me any prices on the screen glass. Also just showed me cases. Didn't say anything about the prices. Got no receipt.
Went in this morning and finally got a paper receipt. Ask him the cost of a case and said it's on the receipt.
The manager last night was trying to get me to add a line for the phone. Told her I am just upgrading, several times. This morning when I had ask her why wasn't I told the prices , she said they didn't have to tell me the prices it's on the box. Very snotty attitude. Told her I was going to call corporate and her reply in a very snotty answer was, go ahead and have a good day. Very unprofessional people working there now.
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October 2024 by Review Guru
Just went there about an hour ago and the service was A+ thanks guys.
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October 2024 by Anthony Martinez
Elier at Cricket provided exceptional service! He was extremely helpful, answering all my questions with patience and clarity. His knowledge of products and services made everything easier, and I walked away completely satisfied. I would definitely recommend working with him
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February 2024 by MHE 10
Just opened a new line and purchased a new phone. Malayna was so helpful. She was patient and helped me with the purchase process as well as other issues with my account. She was very customer service oriented and made my visit pleasant. Never had a better local-in store cricket experience. Thank you Malayna
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September 2023 by Daryl Tom
Not the best WiFi connection in the city. You get charged extra to pay a bill at the store as well as talking to a representative on the phone. Weak!
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September 2023 by Matt Vaive
Switched from Verizon to cricket, it was quick and I don't notice a bump in service
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June 2023 by Chrissy Garcia
Horrible customer service even tried calling 3 times and was hung up on
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March 2023 by Zig Zarley
Inexperienced, unhelpful, the woman act like they know what their doin but they dont and they make you feel like your stupid, but your not, they r stupid!!
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June 2022 by Kelly MacLellan
The guy who worked there fid
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September 2021 by Raj deep Chhetri Raut
Great Customer Service
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September 2021 by Editing Tutorials
The worst customer service that I had been through in my life. Made me feel like I was invisable, even though I have been a loyal Cricket customer. I would stay clear of this location. " VERY DISCRIMITIVE AND UNPROFESSIONAL". Menual is a much better managed store.
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August 2021 by Adam Maes
Hello CRICKET followers" I just wanna let yall know that FATIMA was amazing excellent customer service and very patient and professional and also ANGEL was very nice and professional. Very wonderful staff very vary helpful .Got a nice phone at a great price and good price on monthly service .so give your selves around of applause sicerly your s " L.A's 18
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June 2021 by Linda Marquez
to whom it may concern I have been a cricket customer approximately a little over year now and had a pleasure of meeting one of your new employees angel and was delighted with her service the best I've had for a long time. Amazing worker. Sincerely Linda Marquez.
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April 2021 by Hon Worrj
JP was very helpful and mature. Great person