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March 2024 by Naomi Gonzales
My vehicle came back to me even better than before! They even detailed the interior pretty nicely. I'm more than satisfied with the results! ?
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February 2024 by Lance Newcomb
I've been using them for 30 years. They are professional and get the job done.
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September 2023 by Mel MacKaron
Initially, I was very happy with Crown Coachworks. They gave me a fair price and did the repair work beautifully. So that's the good part of the review.When I picked up my car, I asked if I would need to have my camera recalibrated. They said "no", everything was fine. But when I got home, the camera was inoperative with a message that said to go to the dealership. So I went. The dealer told me that the camera was not connected and charged me $400+ (It's a late model Jaguar., and they apparently had to remove the bumper to connect the camera and then recalibrate it.)So I went back to CC and asked for just a partial payment for what I had just spent. The service advisor guaranteed me that the camera had been connected--three techs verified that. I asked them to contact the dealer, and they later said they had tried twice with no response.To shorten the story, I went back and forth with the owner of CC and the General Manager of Jaguar, both guaranteeing me that they would "investigate" and get back to me. No one ever did. So I'm just walking away feeling that both were not honest with me. The sad part is that I was only asking for no more than $200 (half of what I paid the dealer) and would have be okay with less. But I got nothing but the run-around.So I'm on the fence as to whether I will ever recommend Crown Coachworks to acquaintances or return to them myself.
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August 2023 by David Threadgill
Twice as expensive as other places!
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March 2023 by Denise D.
Quality work, Reasonable prices, excellent customer service. Highly recommend.
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February 2023 by Ellen Cameron
Jose did an awesome job on parts I brought in for painting. Tim was helpful every step of the way. Would use them again, a great experience!Service: Body & Trim
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October 2022 by Michael McCarthy
Excellent beginning, car is just starting repairs. They are on time and prepared to receive it.
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July 2022 by Herman G.
Absolutely one of the best Bodyshops in Albuquerque! The work they do in this place is awesome and it will wow you. No regrets on my part, I highly recommend it. Tim Huber is indeed the greatest and is highly professional at what he does! Herman G.
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May 2022 by Amber Willoughby
Buyer beware. $50.00 per day storage. What away to screw you out of an insurance claim that wasn't your fault.
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December 2021 by Tyson Andreas
The best auto body I have ever been it is recommended
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December 2021 by JC Macky
2nd time we've had cars repaired here. Always extremely professional!Always communicate status and know how to navigate the paperwork. They do exceptional technical work as well...my car (2021 Infiniti Qx80-sensory) is a very hard color-match...they did a perfect job! They are honest and caring and my car was finished just in time for the holiday! We can't say enough about Crown Coachworks, except they are awesome!!
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October 2021 by William N.
Some of the best body work and paint I've ever seen in my life. Friendly and professional.
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August 2021 by Carmen r.
They did a good job on fixing my vehicle. What I was not happy at all was I had a half tank of gas and when I picked it up it was at zero and gas. I had over 200 miles put on my car when I am assuming my car is parked in their business. It took two months for me to get my car and part of the reason was getting the insurance to pay. But that doesn't give the company the right to use my car I'll drive it around without my consent.
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June 2021 by aimee Nigh
If you need collision repair this is the place to go. This is one shop that does it right from the start. If you notice they don't have an insurance agent stationed at their facility. There are no deals made with the insurance companies. They don't work with or for any insurance company, you are they one they work for. They do the repairs with the right parts they don't want an insurance company dictating to them how to run their business. This is a great place with honest and great morals.
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June 2021 by nelson gallegos
Stellar service impeccable....and very honest
