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November 2023 by Cameron Cole
This place is a JOKE. Wife talked to one salesman on a Friday about coming in Saturday (when I was off work). She took off an hour early to make it to this place in plenty of time before they closed. Called them to let them know we were heading over, and the Joe said they closed early because of the rain.Couldn't give us a call so we didn't waste our time.I recommend that if you are looking for a used vehicle, stay FAR FAR away from these clowns. If they do business like this, there is no way I'd trust them to be honest about anything.COMPLETELY PATHETIC UNPROFESSIONAL BEHAVIOR!!!UPDATE:To the owner's reply:First off, you should take the time to read your reviews. You make it sound like it was a chore to read this one.Second, I know you can't control the weather. I have never heard of a dealership closing due to rain. Speaking of rain, we happened to be up the road from your business. The rain wasn't much more than a shower. Don't try to make it sound like there was a hurricane over your lot.Third, apparently you are saying that miscommunication between your employees and customers is a common occurrence. If it is that common, maybe you should look into getting some professional training for your staff. Whoever is responsible for it right now is not getting the job done.Finally, of course there was no transaction. We had arranged the day before to come check the vehicle we were interested in, and you closed the store knowing we were coming in. How could there have been a transaction when YOU CLOSED BEFORE WE COULD GET THERE??? That makes no sense at all.As for why you received this review, it's a warning to other potential customers about your complete lack of courtesy, work ethic and professionalism.Also, a hollow apology never unwasted another person's time.I hope that clears up any confusion you have about this.
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August 2023 by Billy Lucero
Very friendly and honest dudes
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April 2023 by Dhruti Chavda
The person in charge was just absolutely unenthusiastic in the beginning when we went to see a car and at the end of it, just completely rude. We wanted to test drive one of the cars and he just said no and left. Not sure what his problem was and why he caused the business a loss of sale but he was definitely a miserable and sad individual who didn't care to tell us anything about the cars. Even the little questions we asked him, annoyed him. I wouldn't recommend them to anyone and I feel sorry for them. Highly unprofessional, unpleasant and miserable bunch.
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March 2021 by Patrick C.
So I'm In the market for a beater car. Thought I'd give this place a chance because there cars are super cheap. Showed up around 12pm Friday the gates were closed . Called the number on the side of the building and was greeted by the unprofessional owner . I'm assuming. Said he was out at lunch. Understandable as it was noon. Called him an hour and a half later to let him know I was interested in a car he again explained to me he wouldn't be in for another hour. I was gonna pay cash and help what looks like a buisness in dire need . But will instead be taking my business elsewhere .
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July 2020 by Cat S
This "dealership" is on the app Letgo and let me tell you very unprofessional and I can see I'm not the only one he tried to swindle by all the reviews below this one, asked a simple yes or no question "does car pass emissions?", kept giving me the run around and finally got tired of it, told him politley thanks for his time, this piece of aborted fetus just straight up was rude like okay now you're at fault for taking my business elsewhere bc he couldn't answer a simple question and was being an immature a*** , y'all encounter him on that app STAY AWAY bc homie is SHADY
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February 2020 by Chris Maeker
I bought a car years ago from the son Joe Cruz best deal great car friendly I would recommend this place to every one . I'm still happy about the car best deal I every had in my life thanks Joe
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July 2019 by H Davis
Impressed. Very. I worked with the owner's son, Joseph, and my strongest sense was "honest." Also friendly and willing to take time, answer questions, go with to me to see a mechanic for an inspection and to realistically address the concerns the mechanic noted. The vehicle was a decent one for it's age and my price range. They would consider working with me on price and we left that up in the air for a few days. I would highly recommend this business.
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July 2019 by Lori McClannahan
Amazing people and amazing deals for good cars. I am recommending them to every one I know looking for a car!
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April 2019 by Vial Chez
I was newlywed and new in town (starting with nothing about 20 yrs ago). Nobody wanted to help me. Cruz auto sales help me. They sold me a ford festiva for 500 dlls. Since I bought Chevy S10 for my mom, and a Ford f150 that I use for work. Thank you. Cruz auto is part of my family.
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March 2018 by Julio Ortega
Freidly good price and works with you
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September 2017 by Manuel Leyba
STAW AWAY,,. Extremely Crooked!! I bought a truck that did not have a catalitic converter. It never passed emissions,, when I called cruz.the owner tried to say that that's normal. Yeah right!! These people need to be Closed down They are horrible,,good way to end up dead. By robbing hard working people,, I'm going to plaster Thier name all over Albuquerque,as the worst carlot in town. The owner better hope he never runs into me in the streets he's got another thing coming,,,
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September 2017 by antonio Lopez
Been a costumer for the past 10 years and i couldnt be more satisfied. Great guys great service great vehicles.
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August 2017 by Martha Vega
Great Customer Service, met all of my needs. Recommended 100%
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August 2017 by WPH Powell
I've been shopping for a work pickup truck. I went to Cruz Auto Sales, who had several pickups in my price range and met with Joe Cruz, the owner. Joe was very knowledgeable, polite and courteous. He suggested a short test drive in the neighborhood and, if I liked the truck, that I have an auto mechanic shop that I trusted do a pre-purchase inspection. I feel his suggestion was extremely forthright and honest. In a long lifetime of buying used vehicles, no owner or dealer had ever made that suggestion before. I did have the inspection made, even though my mechanic's shop was 20 miles away (which was OK with Joe). Bottom Line: Bravo! Would I recommend Cruz Auto to a friend? Absolutely. Would I shop there again? Absolutely.
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August 2017 by Joe Sr. Cruz
The reason cruz auto sales did not sell to Jonathan and crystal kimbrough was because the checks were worthless. They couldn't even cash them. Places be ware of these people and their worthless checks.
