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January 2024 by Jerelynn Newcomb
The pool is chilly
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January 2024 by Kyo Rice
I was a member here about 7 years ago and have recently become a member again. Nothing has changed. Very little to no upgrades. The filter in the fountain STILL needs to be changed, lol. It's just a gym, nothing fancy, unfortunately.
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December 2023 by Min Jin
Great classes offered
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October 2023 by Jay
This gym has gotten beyond disappointing. For some of us that count on “before work showers” and basic cleanliness it’s well below what you would hope for being a paid member. I’ve been to community centers with better up keep and cleaning routines. I guess they won’t care until someone gets a staph infection and files a lawsuit or whatnot. I used to love Defined so I actually find it hard to complain but when you get into those showers they leave you no choice (especially when you see so many employees standing at the desk just talking). Idk if the upper management doesn’t know or care but either way it is highly unacceptable. If you’re looking to join a gym in Albuquerque stay away from this one. Posted with this review is a shower curtain three feet from a water spigot that could hose down these showers at any time.
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October 2023 by Destinee Baca
This club has been so helpful when the other ones are not. They honestly have the most welcoming staff and Chloe was so helpful when I had a bad experience at the mesa club! My kids love it too!
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September 2023 by Emily Jantz
Since they have fixed the pool and such it's always a nice gym to go to. I like that the employees will treat me like a member and call me by name and they are always friendly and such. The only thing lately is that the locker room for women hasn't been kept very clean. Also as a suggestion maybe have someone go in and check more regularly especially when it's busy and people are on and out from showering and coming in from the pool. They could be checked every 15 minutes
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September 2023 by Pam Melgaard
This gym has always been cared for very poorly! There are only maybe 6 shower stalls (women's), and 2 are always out of order. The floors and walls are falling apart (big chips in the tiles, etc), and in those places, the dry wall is coming off. The ceiling has fallen down in places, and they just keep patching it with a very poorly done job. The shower curtains are so old they have holes in them... the same ones have been hanging there for at the at least 6 years! They are so cheap that once, the curtains were so bad that they needed replaced, but instead of doing that, they simply cut them in half, vertically, so that they were a thin strip in the opening. I went and bought shower curtains myself and put them up. The water pressure goes terrible, and as soon as someone else turns one on, it goes down even further! Usually, now I go to a different one, but I went because one of DFs best water instructors was supposed to be teaching that day. I will never go to that one again!
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August 2023 by Lief Darling
I've been a member of defined for about 2 years and i do my best to avoid this branch. It's unsanitary. The whole place stinks. The gym stinks, the locker rooms stink, the shower stinks, and the pool and hottun water just feel really gross
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July 2023 by Rashaan Pacheco
Not too bad of a gym and the staff is always friendly. The trainers are really great as well. But the follow ups with clients is lacking, the fact that all the steam rooms were removed from all locations for a BS reason, and the price point for just about everything offered is not reflective of the overall atmosphere or experience provided. For the amount I pay, I'd expect a more upscale environment, but sadly I'm getting a lackluster aesthetic, a very smelly locker room, and a team who doesn't call me back when I request follow ups. It's doable for now, but if a better gym opens up, I won't hesitate to switch.
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June 2023 by Etienne Eden
Attentive staff said, "Hello and welcome in." Every day, I go in for a workout. The best machines are the ones already broken in, kinda like a good pair of shoes.
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June 2023 by Woke Terry
Staff is always nice. I love this gym because it's not too big & not too crowded during the day. :)
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June 2023 by Doug S
This is my favorite Defined location to lift weights. Lots of free weight options. Also swam in the pool the other day and it was very clean!
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June 2023 by Your Motheryc ei
Awesome spot to work out pool and spa was clean and relaxing. Staff is Awesome a gentleman named Douglas I believe went out of he's way to make my experience amazing. Thanks to all the staff definitely will return ?
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June 2023 by Reva Diley
Don’t do it! Their pool smells like rotten eggs, and their employees let it slip it was closed because it failed their health inspection! Equipment is ALWAYS down! It’s so run down, and the staffs only concern is protecting their bottom line. Not to mention the shady business practices! The guy who signed me up used his email so I wouldn’t get the contract information! Oh, and if the auto pay they force you on doesn’t go through, even if you call the day it’s due, they’ll charge you an extra $35! I brought it up that I never got that information cause I didn’t get the email, they agreed and saw iin their system that an unrelated email was attached to my account, updated it, and still charged me the extra fees. Then if you try to pay early, they make a big fuss about it? Probably because they know they can’t milk more money out of you. You’re better off at any other gym. Trust me, their pool alone has caused actual medical issues for me that mysteriously went away when I stopped swimming in it! Spare yourself and your pockets and avoid this gross, run down, poorly maintained gym!
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May 2023 by eyewannagofast
This is the best and cleanest location I’ve been too at defined fitness. Thanks for caring
