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February 2024 by Judith Romo
They always serve me very well and very quickly.
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January 2024 by Ira Shelton
Great help when car stolen
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August 2023 by Roger C.
Derrick personally helped consolidate all my home and auto policy's. I saved money, and had no issues with a homeowners claim. If you are looking for a reliable, insurance company with zero hassles and courteous service, Derek Sanchez - State Farm Insurance Agent is the place! Thank you Derrick! Roger Crosley
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February 2023 by C'est Jardin
The customer service is seriously lacking. With all the competition out there about saving money on car insurance, if you even mention it, they give you attitude.
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February 2022 by Enrique Ramoz
Always answers and has good solid service. Worth every penny!!
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February 2021 by Edwin Suarez
Excelent service!!
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February 2021 by Ergin
Quick responses and great customer care.
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February 2020 by Bryan N
Derek does a great job explaining our policies and answering all of our insurance questions. His staff are super helpful and very friendly.
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February 2020 by Greg Krause
Derek and State Farm have been exactly what you would hope for in an agent and insurance. I am confident they will always take care of me because, without fail or complication, they always have.
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February 2019 by Kevin Klein
Awesome agent, give his office a call if you are shopping around for insurance!
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February 2017 by alicia edelhoff
This agency is a joke. Derek was disrespectful and laughed when I was concerned about not receiving my refund check. HORRIBLE customer service from everyone I spoke to at this agency
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August 2016 by Sandra V.
Came home tonight to find a cancellation notice for my homeowners policy. Apparently I haven't had insurance since July 28, the day I called to get an estimate for a home I'm thinking of buying. Repeated several times that I wasn't selling my current home yet and was not cancelling my current policy. Guess whoever I talked to had a different idea. Called State Farm and nobody would do anything to fix it. Looking for a company that wants my business.
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July 2015 by Kyndall M.
I have been a client of Derek's for over a year and a half. I signed up under my name, by myself. They refused to send anything to me, and put my husband's name on everything. Okay, sure, why not. It's 1956 after all. I can't own a car or be a breadwinner as a woman. Silly me. I hadn't received a current insurance card in over a year. I called and asked for one to be sent to me, and a copy to be sent to my email address. Specifying my email address, and for my car. They sent my husband's card and sent him an email. Still haven't received an updated insurance card since June 2014. No matter how many times I've tried to put payments on auto-pay , they will still call me every few months to tell me we're overdue on several months of payments. I sign the stupid auto-pay form and send it back immediately. I don't know if anyone in this office knows what they're doing. But if blatant incompetence and sexism is your game, then Derek Sanchez is your man.
