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January 2024 by Wolf P.
I'm a transgender man went in to buy a new dress found several that I liked went in to dressing room to try on and got kicked out of the store felt so bad I walked out empty handed and will never shop here again such a shame
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January 2024 by Xela Sareul
I use to love going to Dillards. But the last 2 times I have been in, they follow you around like you are going to steal something. Made me very uncomfortable. I will not be going back
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January 2024 by Erica Willis
Great customer service from Kat.
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January 2024 by Michelle Willcutt
Fabulous! The people in the perfume department are the best!! ?
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January 2024 by amy Kohlman
Love Dillards!
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January 2024 by sharif sikandary
Because every time I am going to this men section and there are two of their sells person and of them is male and female both are really careless about customers and they don’t care about their customers so hopefully they will do some action about this two persons
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December 2023 by Jairo Domech
Great sales. Murano etc
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November 2023 by gala monty
I walked in the other day and there’s this woman in the kids shoe department. I was their minding my own business when she said to me, “excuse me ma’am if you don’t leave I’ll have to call security on you” I was shocked and when I asked what I was doing wrong she just gave me a dirty look and said “you know what you’re doing wrong.”I’ve never been treated like this before and I’ve been to this Dillards around four times. I’m very disappointed knowing that there are people like her who ruin other people’s fun… If you are wondering what I was doing, I was simply switching around pairs of shoes and making the place look a little bit disorganized, but not to the point that I needed to get yelled at…
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November 2023 by Shani Cochrane
This place is insane for purses and shoes! Great staff.
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November 2023 by Charles Dowdy III
I have been shopping at Dillard's since I was a kid shopping with my mom and grandparents. It's nostalgic to walk in and shop there. Yesterday was nice because I started early Christmas shopping for my family. Good sale prices and I spoiled myself a little in the process. Clean store friendly customer service.
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November 2023 by Greg H.
Not sure about any bad reviews, this is an exceptional store. It has all the current name-brand's, high quality clothing; staff is exceptional and welcoming, and they have great sales. I stopped going to the TJMaxx's - when i'm looking for a sale item I come here first and browse the sale racks and most often find a great deal. Recently I ordered online at dillards.com ( a great website ), some shirts that were on sale, and were a "final sale", non returnable items. They arrived but sizing was off. Manager here had no issue giving me store credit and helped me find the right size. Friends from LA recently moved here and laughingly said that the Dillards here was trying to be the Nordstrom of Albuq. Now they swear by this store, saying the same I said above. Kudos to all the staff, and to Dillards company. Finally a corporate giant that does good for the customer.
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October 2023 by Lawrence Talahongva
Went with my fiancee. Met with very helpful and friendly staff as soon as we walked into the lingerie department. Looked for an elegant dress on the upper third level, the lady was busy but she was extremely helpful and knew the designer when we inaccurately described the garment we were in search of. The dress we are in search of can be ordered and shipped to the store or to home.
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September 2023 by Ilham Udin H.
I placed an online order for cologne but never received it. When I reached out to customer service to request a refund or a replacement, they chose to deny my request and attributed the issue to the shipping courier.
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September 2023 by Bodie Russell
I had a wonderful experience picking out a simple Calvin Klein blazer and a Liverpool white button-down shirt. All of the sales floor associates were very helpful. I had the lovely Lisette help me search for what I needed. She was very kind and attentive - and not pushy at all. She allowed me to look at my own pace without making me feel like I was pressured to buy anything. These associates take special care of their customers. I will be coming back here in the future for business wear.
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September 2023 by Scott H.
I'm going to not recommend the store because of the following. I've been shopping there for about 12 years and recently they started putting up 65 and 50% clearance labels on a lot of their racks. The only problem is that there is no clearance sale, so you pick up a shirt that's $40 at 60% off, take it to the register And there is no sale. When you tell the clerk I got it from this rack they will say no our closing is marked accurately and will not entertain the sale price. You show it to a manager and they will see only those with specific stickers on them, purple, pink, green or whatever or the ones with the clearance. Problem with that is the clearance sign says all marmot, call North face, all athletic wear and so they are intentionally misleading The patron! The same is true in the shoe area and for almost all of their suits, so they are intentionally misleading customers into a register conflict where they understand it's embarrassing for the customer to say anything. So the only solution is to not shop there!
