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November 2024 by Fey River
Losing a loved one is never easy but Direct Funeral and Cremation Services made it easier. They came highly recommended by the nurses at hospice and I see why. The prices were affordable and and there was no pressure or games. I worked with Robert and he made the process go smoothly from start to finish. Richard and Ed came to pick my husband up from hospice. They were very patient and sweet. They left a very good first impression.
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October 2024 by jackie adams
My husband passed away recently and I didn't know what to do. I did have life insurance and my state farm agent helped me find Direct Burial and Robert Rambes and he and his team were great at helping me thru all the steps. I have never planned a funeral and they were great at helping me because the funeral was going to be in Albuquerque and I live in Colorado. They were great and I recommend them to everyone I talk to.
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October 2024 by Michelle Blackburn
I recently lost my brother unexpectedly. After driving over 18 hours to get to Albuquerque we didn't know who to contact or what all we needed to do. We also didn't know if he had any kind of life insurance. After calling several different places looking for assistance we ended up meeting Robert Rambes. He met us at just a moments notice, at the end of the day. The entire time that my daughter and I was meeting with him we never felt rushed, he answered all of our questions and went out of his way to help us with handling everything. After he helped us get everything handled I had such a weight lifted off my shoulders! One of the many thing's that he did for us was he helped us figure out how to get some of his ashes to a couple of people locally, before his remains get shipped to me since I had to leave before he was gonna be cremated! Robert went above and beyond! I can't stress enough how much he truly helped our family and recommend going to him for anyone that needs help.
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June 2024 by Rose Lujan
Liddy and staff at Direct Funeral were very helpful and understanding. It is never easy when we loose someone in life and it was an unexpected and hard loss loosing my Mother this year. The service provided by them was great and provided with empathy from the first interaction over the phone to the last meeting and everything that entailed in between. Thank you all once again.
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April 2024 by Jazmine Guerra
Liddy was amazing helping my grandma. I lost my grandpa who i loved alot and i lived with for over 10 years on February 18th 2024 so very recently but the staff were amazing helping my grandma with my grandpas cremation and his services and its been bout 2 months snice i lost him i would recommend this place they are pretty easy and they dont gulit trip u into anything
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December 2023 by Gretchen Stewart
The most compassionate staff .
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September 2023 by Ryan T
We have just completed our second memorial service (we have also had two cremations done here). The staff here is always easy to deal with. They will never try to talk you into or guilt you into spending more than necessary. Robert did an outstanding job with my mother in laws service. He's compassionate, understanding and realizes that he does not need to stand around grim faced and serious the entire time. I don't understand why anyone pays the outrageous prices that the larger funeral home charge. We first started dealing with Direct, 23 years ago and they still do business the same way. Thank you all for what you do.
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August 2023 by Kimberly Gotches
When my mother passed, our family worked with Direct Funeral Homes and greatly appreciated their professionalism and compassion. The staff (we worked most with Lee and Liddy) knew exactly how to help and guide us through this difficult time. Lee Warner was our funeral director and made sure the day of the services went smoothly. He thought of everything for the services and allowed us to simply grieve for my mom. I worried a lot about how my mom would look and I could tell Lee was just as concerned. The staff at DFS made my mother look like herself, restored after years of sickness. No matter how many services he’d done, I could tell Lee wanted to honor my mother to the very best of his ability. And that he did. When you are in need of a funeral home, these are people you can trust with your loved one.
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May 2023 by Sonya Moore
Liddy has been a God send while helping me navigate the death of my husband coordinating between 3 states. Her compassion and professionalism is outstanding. A difficult time has been made much easier for our family. I appreciate you Liddy. Thank you to DFS for the services you provide.
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May 2023 by T S.
Did a seamless job of picking up my deceased from our home/hospice and then making her ashes available within 2 days. Death Certificates were ready within less than a week. Impressive service when you are grieving and just want the job done competently.
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March 2023 by Marcella Torres
Sadly our family has had to plan alot of funerals in the past 6 years. We have had Direct Funeral Services help us with most of our families services and every time we have been treated with 100% compassion. Direct really cares about the families here and have always went above and beyond each time. They are very understanding to each situation and do a great job helping through this process. I will and do recommend having Direct care for your loved ones. I believe in Direct Funeral Services so much that I am actually going to be pre-planning my services with them. I would like to thank all the staff at Direct Funeral Services. You are appreciated.
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March 2023 by Gary W.
I very much agree with many of the positive comments left by others. Liddy and staff at Direct Cremation services are outstanding. Very professional and caring. My brother passed and had very little to his name so my brother and sister and I knew we would need to cover the cost. We did a little searching and found Direct Service. I called an immediately had someone on the line. Very patient, very thoughtful but also understood the expense to us. They handled everything with the local authorities, filed all the needed paperwork, obtained the death certificates and handled the cremation for us. Very easy, low stress and very caring. When that time comes I would highly recommend them to handle this very delicate issue.
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January 2023 by Nicala Brooks
Highly recommend!! My brother passed away and they truly treated my mom with so much love, care and concern. They made an extremely hard process manageable. They are all great but Robert went above and beyond. In hard times these are the type of people you’ll want helping and guiding you.
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November 2022 by Christopher C
Thieves nothing but thieves but it’s a Albuquerque that’s not cool
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September 2022 by Jim JAMES
Direct has been very kind and helpful. Liddy was extremely thoughtful of all our needs during the loss of my son, Josh
