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February 2024 by Troy B
Thank you to Zack and Conner for their professionalism and service! Had some engine issues while driving through town and with no hesitations were able to diagnose my car and provide excellent feedback, they were very knowledgeable. 2014 VW Passat TSI
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January 2024 by Colin Bulman
Dubs is one of, if not the best, mechanic shop I've ever been to. Gary and Connor both go above and beyond to make sure your needs are met, your cars needs are met in a top-notch quality fashion, and your wallet won't cry (their prices are beyond fair). Dubs has a nice waiting area with x2 universal bathrooms, self-serve coffee and water, and everyone is incredibly friendly.These guys can do just about anything!
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November 2023 by George Quintana
Do not trust with your air cooled vehicles with these guys. This shop is a joke. I could write paragraphs on what this shop did wrong but it’s not worth my time at this point.Services: Carburetor cleaning
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August 2023 by David Alarcon
These guys are really professionals!!! Tyler was my main point of contact and he was very knowledgeable, I will definetly take my car again!!Service: General repairs & maintenance
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March 2023 by Pete T.
Please read fully. I took my TDI here for warranty work back in November after my water pump started leaking after they installed it. I got a call to pick it up and when I got there it would not start in their parking lot. Had to leave it there and wait for them to "fix it". Finally got it running and went to pick it up. It then had issues with cold starts. Took it back to them and they said glow plugs. I replaced them and had no improvement. Took my car back to them again and they then said the issue was either the injection pump or lift pump (which my car does not have from the factory). I knew neither one of these was a correct diagnosis nor would they properly diagnose it without me paying them more. I smartened up and finally took my very rough running car too University VW. VW was able to diagnosis it and fix it within 3 hours, unlike the weeks I was without my car since it was sitting at dubs. Sure enough it was timing related and crossed vacuum hoses, both of which dubs touched when working on my car. VW charged me $445. I went to Gary believing I should be reimbursed for this. He then goes on explaining to me how VW will put things down they didn't do and only wanted to cover $275 of it, a little over 60%. Mind you my car sat at his shop for WEEKS and they could not figure it out. He then goes on to explain to me how I should have told him I was taking my car elsewhere, but why would I take his advice when his shop couldn't properly work on my car. Overall, I am still out the full $445 since I would not sign Gary's handwritten attempt of a non-disclosure and keeping me from pursuing this further along with his insulting offer of only $275. I wish I would have paid more attention to the bad reviews this shop has. I just got my car back running correct on February 17th.
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November 2022 by Brad Mucek
These folks LOVE German cars and it shows. Extremely competent and knowledgeable. They really try to do what is best for your car within your budget. I really appreciate that they work very hard to understand your needs and then deliver exactly what you both agree to, as scheduled. If you want a group who cares for your car as much as you do, I highly recommend Dub Motorwerks! ?
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October 2022 by James Alumbaugh
I would give them mo stars if I could, hire them at your own risk.Service: Engine repair
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September 2022 by MK7_GTI16
Don’t pay no mind to others comments this place was great friendly staff honest people wouldn’t go anywhere else in New Mexico this is the place to go if you live here or if your just passing threw if your having issues you can trust them to take great care of you thank you guys again for the fix ???Services: General repairs & maintenance
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August 2022 by Darian Baca
February of 2022, I paid about 2.6k for 3 repairs on my Audi B8 S4. They fixed all of them just fine but they tried telling me I needed a new power steering pump (which I did not need it and it’s still good till this day). They also put my intake manifolds on wrong which caused a check engine light and made my car idle jump up and down… They tried telling me that the check engine light is there because I needed new MAP sensors and that it was like that before I brought the car in, so they were not going to take the blame for it obviously. So a month goes by and I finally just pull the supercharger off myself and find that they installed some stuff the wrong way. I never tried going to get my money back because I assumed they wouldn’t take the blame for it since I put it back the right way on my own but just know that these mechanics are probably not the best options out there, they are kind of expensive and don’t do honest work…Services: General repairs & maintenance
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July 2022 by Lauren Robbs
I would give zero stars if I could. We were quoted $1500.00 and have spent almost $5000.00 and our Mini Cooper is still doing the exact same thing we took it in for. They charged us for parts and labor in a part that they forgot to do. We have taken our car back 6 times. Every time we leave a few days later or sometimes the same day the same problem happens. The owner Gary seems to have no clue what is going on in his shop. We got our car back Friday and on Sunday it stopped working again and now they won’t answer our calls. I was put in hold for 10 minutes and then hung on. Now I can’t get anyone to answer the phone. I highly suggest not to trust this place if business. I called 8 times from my phone and no one answered. I called from a friends phone and a woman answered who had zero answers for me and hung up on me.
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June 2022 by Stephen Butler
Worst experience EVER! DO NOT TAKE your vehicle too these Clowns they will steal parts off your car & put it on their's. They are Extremely Shady.Services: Engine repair
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June 2022 by Heman A.
I have a tuned 2017 VW Golf with IS20 turbo. My turbo stopped building boost. I had a suspicion that the wastegate actuator needed to be replaced. I had a spare and called around to a few different places. Dub was the only place that would work with owner supplied parts or aftermarket parts. They quickly diagnosed the problem (which indeed was a failed wastegate actuator) and replaced with the one I provided. I also had Dub install an aftermarket intercooler and charge pipes while my car was there. Overall I was very happy with my experience despite what others on Yelp have said. Gary, who was my point of contact was very nice and very knowledgeable. Hours of labor was on par of what I was expecting. 4.5 hours for intercooler and charge pipe install. 2 hours for diagnosing turbo issue, install of wastegate, and adaptation. Labor prices was reasonable. I dropped off my car first thing Monday morning and had it back by noon on Wednesday despite them not having any power to the shop on Monday when I dropped off my car. I would go back again if my Golf ever needed more work done.
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April 2022 by Don Armstrong
They saved our vacation! Quickly diagnosed a bad ignition switch, installed a new one and had us back on the road. A+
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April 2022 by James A
The worst auto repair shop in town, terrible mechanics and shoddy work. I give 0 stars.
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April 2022 by James Alumbaugh
Gary the owner is dishonest, they are hobbyists not mechanics. beware.
