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January 2024 by Lori Warmuth
This is a very busy little store but the representatives bent over backwards to meet our needs and help us. Thank you
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January 2024 by Nick F
DO NOT. Rent from this company if you have any kind of mental illness or disability. This company refused to do business with I do the incompetence of their regional manager not knowing how to communicate. Nusenda and rio grande credit union are not regional banks and are strictly to New Mexico.
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January 2024 by Andres Galindo
We recently had the pleasure of interacting with Maria, the Assistant Manager at Enterprise Rental Car, and the experience was truly exceptional. Maria's extensive knowledge of the rental process was evident, providing us with valuable insights and making the entire transaction seamless. We were impressed by her genuine listening skills; she attentively addressed our needs and concerns, making us feel genuinely valued as customers. Maria's kindness and professionalism shone through the entire interaction, turning what could have been a mundane rental into a positive and memorable experience. We highly commend Maria for her outstanding service and customer-centric approach.
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January 2024 by chris m
Alex & Laken were TERRIFIC...CUSTOMER SERVICE...Professional...Mini Van was PERFECT...HIGHLY RECCOMEND.....
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January 2024 by Ken Frazer
Rented there car for 3 weeks. Worked out ok.
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January 2024 by joayn hoerning
Very helpful! The enterprise that had my reservation rented out my car so they put me in a compact car when the reservation was for a full size sedan, with the promise of the right vehicle the next day. Later that day they call me and set an appointment for 8:30am cuz they got my rental in. Next morning I go to pick up the car and they rented it again. I went to 3 other enterprises no one had a full size. When I called this enterprise she had literally just got one in so she had them clean it for me and saved it til I got there. She was absolutely a life saver because the car the other enterprise had me in had a really bad smell AND it was SMALL. Thank you thank you thank you ?
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December 2023 by Charlene Gomez
Awesome car rentals, very personable great experience
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November 2023 by Drew Mirabal
Yvette (manager) is amazing. She’s gone above and beyond to help me. She has exemplary customer service skills. Her kindness is appreciated. She certainly deserves a promotion.-Andrew Mirabal
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September 2023 by Enrique Ramoz
The lady providing customer service is tremendous!! Enough said.
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July 2023 by Nicole Romero
I'm surprised by the bad rating. It is a smaller lot but I have come here several times to get a rental car and the staff is always helpful, friendly, competent and professional. They have provide me with transportation to get my vehicle to the mechanic and pick it up.They are always willing to help out. For example: Today the insurance approved me for for a smaller economic car but they didn't have any on the lot. So they gave me a slightly bigger at the same price to accommodate my needs. Employees here are ready to serve and go above and beyond to meet the needs of the customer.
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April 2023 by Monica
I don't know who is running this place lately, but they need to get it together. I had several surprising issues with this rental that would not have been an issue with any other business or Enterprise location I've ever dealt with.
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March 2023 by Ernest Padilla-Garcia
Scammed me badly ? they claimed I did 90 bucks of damage to the car but we had clearly reviewed the minor damage before I left the car lot. I guess they figured I wouldn't complain since it wasn't much money but I asked them to review the camera to confirm that minor damage was present and asked why it wasn't written down when we had clearly looked at the car and she simply did not mark this damage in attempt to scam me. Of course they had to agree with me that the car was obviously damaged and it was their mistake for not marking all the previous damage, but now I tried to rent a car and they are saying they won't rent to me. So now I literally had to walk miles and miles because they reserved a car for me and now they are saying they can't rent to me that I already reserved a car and arrived. It's truly sickening that they know full well via video proof that the car already had that minor damage. And to ban me for not letting them easily scam me is absolutely insane. And worse to schedule me a rental and make me walk home due to their mistake/scam.
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March 2023 by Haley Huff
I had a difficult week with family stuff, my phone getting lost/stolen, and having to get my car repaired. Jennifer and Rissie (I’m sorry if I misspelled your name) helped me out BIG time, and I am so thankful!
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November 2022 by Wendell Williams
Kool staff will do there best to make you happy and things get done ... helpful as one could want......
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September 2022 by Lynn B.
We had a miscommunication regarding being picked up at our hotel. Jennifer at North Valley was very helpful in getting things resolved and also helped with our return. She sincerely wanted to help. BIG shoutout to her!!
