-
February 2024 by Nigel Decker
Super easy experience. Had an insurance claim rental and Robert made thr whole process seamless. Thanks again!
-
January 2024 by Autumn Chavez
Helpful, understanding and accommodating
-
January 2024 by adriana vargas-moskola
Wr travel frequently for both work and family. Robert and his staff are amazing. Always anticipating and meeting our needs.
-
December 2023 by Ashley
I really enjoyed the personalized experience at this Enterprise location. It was top-notch. I'm not going to lie, I came in a bit of mood because of some issues I was having with a car that I had just purchased as well as the warranty provider of that car (that's for another review). When I came to pick up the car I reserved through Priceline, I wasn't in the best mood. But QK (I lost his business card but remember the initials) was calm and professional. This left a big impression on me. When I needed to rent a vehicle for 8 more days, I felt confident in booking my rental at this Enterprise location. Should you ever need a rental vehicle, this is definitely the place to come.
-
October 2023 by Dawn Jordan
Everyone was nice. Very helpful. Picked me up @ crash champions where I left my suv. When my suv was done they took me back. No extra charge. I so Appreciate that. Thank you Q, k and the others.
-
September 2023 by Lawrence Segura
This location for a car rental is awesome. The employees were very respectful, professional and their customer service was proactive.Thank you.
-
September 2023 by Michael Elias
I,v had the best experience at this Enterprise.Especially Qutaiba was very helpful and had big smile in his face as always.For sure I ll be back soon for this location.
-
August 2023 by Michael Hastings
I reserved a car and even got 2 calls to ensure I still wanted my reservation. The morning of(around 9 am), I was getting a ride from a friend to pick it up and got another call. They told me that all the cars were either damaged or needed oil changes.I told them I understand but I need the car for work around 12. They assured me that they would have a car available at 11 and that they’d send a shuttle service.At 11:30 I called them and they told me, “you’re next on the list. We will call as soon as we get something available.” I told them that’s fine and that I have a one hour meeting at work, and that if they don’t get ahold to just leave me a message and I’ll pick it up on my way out.I get out around two and give them a call. I get no response. I know they’re closing around five so I call them every 30 minutes or so. They never picked up. I gave them a couple more calls in the morning and they still never picked up. It’s been a few weeks now and never got the courtesy of an apology.Won’t be renting from there again.
-
August 2023 by Jolyne Lujan
Robert is the guy you need to see at this location, he worked out all the issues in a timely manner and he was very professional and an honest guy. Thank you Robert your great…
-
July 2023 by John Callaway
Ethan was great and made the whole process flawless.
-
July 2023 by Chad Petty
Due to the world car shortage ERAC is short on cars too. This is not their fault. They were so nice and understanding and changed me out when the car didnt fit in my garage.
-
June 2023 by Martin R
Reserved a car for 8am and they did not have a car ready, they finally delivered it to me at 2:50 and after driving a few miles i encounter overheating problems! I called many times and they never pickup their phones. Now a tow truck will pick it up in 50min its now 5:21 pm so I Lost my whole day waiting and now im dealing with this situation not to mention I had several meetings to attend that I missed because of this issue!
-
June 2023 by mallika dasari
Cameron at enterprise was the best. He deserves 20 stars for his amazing customer service.
-
June 2023 by Jill C.
If I could give a lower rating than a 1 star I would!!! Don't make a reservation with them they will leave you stranded and could care less!!!! I made a reservation more than a week ago they made me wait for two hours to get picked up only to take me to their office and tell me they didn't have a car for me. I have told my insurance company they should find a more reliable vendor and hopefully one with better customer service!!
-
May 2023 by Deborah C.
Outstanding customer service! I wanted a reliable car to take a road trip for a few days. I was able to get a ride to/from the rental store and had a Hyundai Tucson waiting for me. No problems at all and would recommend this location.