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March 2024 by Lael Hasty
I bought quite a lot of furniture at Ethan Allen that was reduced due to the store closing. I love the traditional pieces and know the owner has represented Ethan Allen well and cares about his customers.
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December 2023 by Julie Cadogan
Wonderful and helpful
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December 2023 by Christele baird
I have been shopping at Ethan Allen for years it is always an enjoyable experience everyone is so great that works there and a special thanks to my most patient designer Redd who has worked with me many times
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December 2023 by David Frosch
The owner commented to me that he never had a problem with leather furniture in 40 years. Accusing us that we caused the problem. Looking at the reviews it looks like another customer had a very similar issue 5 months ago. I have no problem using my extended warranty. Speaking with the owner I asked him what happens if they could not fix the issue. He did not want to comment or discuss next steps.Overall he couldn’t be bothered to call Ethan Allen corporate asking his staff to send an email. Again beware.
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December 2023 by debbie frosch
Buyer beware! Ethan Allen only gives one year warranty and G-d forbid you go over it they will do nothing. We purchased a leather sofa, love seat, entertainment unit, end table, ottoman and 3 area rugs. About a month after the year warranty ran out I noticed that the finish on the leather is rubbing off and changing colors. I contacted my sales person,and by the time they sent someone out to take pictures( which you really can’t see what’s going in) another 2 weeks past. I was told to call corporate which I did, then was told it was up to local store owner to resolve. Owner was very rude and very unwilling to even come out and look at it. When we started looking for furniture we were deciding between Ethan Allen and Lazy boy. Should have gone with Lazyboy.
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November 2023 by Game Of Roy ontour
Some furniture was nice , some seemed not as well-made as it was 30 years ago ..
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October 2023 by Bonnie Seevers
My furniture arrived and I love it. My Designer Susan Shallenberger was amazing. She helped me pick out the fabric and colors which came together perfectly. The delivery was perfect. Thank you!
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June 2023 by Jennifer Wagner
Love my first ever piece of adult furniture! From sale to delivery it couldn’t have gone better! Thank you!!
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March 2023 by erinsmom
After looking everywhere, I found just what I needed. Red, my salesman, was just great!
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February 2023 by Judy Mills
We purchased 2 leather chairs from Ethan Allen for $6.300. After 5 months the headrest on 1 of the chairs discolored. We tried to get Ethan Allen to fix, replace or give a store credit, so we could get new chairs or our chairs fixed. After numerous requests the store refused to help us. It is very discouraging to spend that much money and get no help from Ethan Allen. We will never buy anything from them again and we suggest no one purchase anything from Ethan Allen.
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September 2022 by Debra Narcisse
Excellent and attentive to the customers housing needs. They are NOT about jusselling a sale.
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August 2022 by Kristy W.
I come from a long line of Ethan Allen shoppers, so going into the store, my expectations were set high by prior Ethan Allen experiences in both WA & NJ states. The order (chair) took longer than expected (supply issues they couldn't control, so I was okay with the delay) but then when it arrived, it wasn't correct (I wasn't okay with that!!). The design associate didn't input the order correctly. I was offered a 20% discount or to have the chair reordered. After a bit of a think, I asked to have it reordered. Really didn't want to wait another 10 months (or even one month), but I wanted the chair I ordered, not someone's mistake. Turns out, the primary fabric was no longer available so a complete replacement was no longer an option. After a bit of back & forth, they had a local upholstery shop fix it since the secondary fabric still available.It arrived today and it's beautiful, exactly what I wanted, ordered, and waited 14 months to receive! I give the chair 5 stars and the design associate 4 stars, so really a 4.5 overall.I'll purchase from Ethan Allen again, but not sure if I'll shop this same store.
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March 2022 by Miranda P.
I am biracial. My mom (who's white), sister (who is very white looking) and I came into the ABQ Ethan Allen store looking for a recliner. Multiple people came up to us and greeted us. Great service. My mother ordered a recliner that was received today. My mom is traveling so I'm trying to organize picking up the chair to help my mother. I was on the phone with a Pattie where I received polite and prompt attention. My boyfriend then accompanied me to Ethan Allen to help pick up the chair. He and I are both more Hispanic looking and the service we received was abhorrent. Ib addition to waiting 15 minutes before even being acknowledged. The service was terrible! Maybe there were just terrible associates today but the treatment I received when I was with my white side of my family compared to the treatment I saw today was extremely obvious and offensive.
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February 2022 by Tobias Chavez
Red, the sales representative, was incredibly helpful. She gave me good ideas to consider for future purchases.
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December 2021 by Liz Ewing Cook
FIVE stars for Ethan Allen in Albuquerque!! We purchased a king bed mattress several months ago and were willing to store it several months until our bed frame arrived. Extremely patient with our predicament, friendly and helpful during pandemic circumstances. Fred was absolutely wonderful and willing to help from sale to delivery. Have always had positive experiences here over 20-30 years.
