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December 2023 by Robert Shannon
Office was very nice and contacted us even directly however slight difficulty getting in and out of the automatic doors with plenty of stuff to move up seems like mostly set up for boxes also wish there were bathrooms available but overall a great place
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December 2023 by Ker bear
Reserved a 5x5 the other day and went to confirm the next day. After fee fee fee my 31.00 storage was 98.90!! I get the fee, but that's outrageous!! The manager was very knowledgeable and was fairly nice after she warmed up, but this wasn't the great experience I had at extra space storage from before.
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December 2023 by Latisha Nieto
I am happy with ExtraSpace Storage on Yale. Customer service is awesome, friendly, and they are always very helpful. I needed to down size and both manager and asst. manager helped me with another unit immediately. I have even lost my storage keys and they helped me get the lock open, a new set of keys, and even offered to keep a key handy just in case the same problem happens. I have been with them for about 3 years and I haven’t had any complaints. The only complaint I have is the fact that after 6 mos or so the storage fee goes up and continues to go up every 6mos or so. But that has nothing to do with the customer service. Thank you ExtraSpace!
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December 2023 by Jennifer Montoya
Today I had to call in to extra space for an issue. I spoke with Lee and I just honestly can’t ever say enough great things about extra space Lee was professional & Kind. He took care of my issue and eased my mind allowing me to have a great day! Thank you Extra Space & Lee!
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November 2023 by Hannah Muldez
Staff has always been so kind and helpful. I’ve never had an issue with this location! Lee has been assisting me the past few times, he’s so nice and takes care of my needs. Thank you for making my experience here great!
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November 2023 by Natasha Alimanestianu
This place is the best! Laurie was so friendly and helpful. She showed me exactly where to park to be the closest to where my unit was which was really great because I’ve used storage places in the past and I had no idea where to go and ended up walking in circles. But Laurie made sure I knew exactly where to go! I definitely recommend this extra space storage location :) Thank you again
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November 2023 by Tai Senor
Laurie was incredible. I forgot the key to our storage unit and she helped us with cutting the lock and replacing it. No hassle and quick service. I can’t see myself using another storage unit anytime soon, but if I did, I know Laurie would take care of me.
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November 2023 by julita ann leavell
Gorgeous facility. Very clean and secure, plus they have carts to use that make moving so much easier. Customer service was prompt, friendly and very helpful. I have rented from Extra Storage many times in the past, but this is my best experience thus far.
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November 2023 by Julian Avila
I came in really respectful nice clean store and really great prices for the units
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October 2023 by Brian B.
Great service! Clean and efficient site with well trained attendants. Very helpful people at every site I've worked with.
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August 2023 by Virginia Huber
Was exactly what I needed for moving! Clean and secure environment, loved the later access hours and that there were moving carts available. The lock can be a bit tricky, definitely important to meet with supervisor to learn how to use it.
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June 2023 by William Cunningham
The team here is amazingly helpful! They were very responsive and helped with our PODS delivery and pick up. The unit itself is great. We feel very safe and secure there.
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June 2023 by Timothy MacAlpine
We found the perfect storage unit and booked it easily online, picked up the key and all on our schedule. Very nice process and really clean storage location. And when we were finished , Laura, the manager checked me out quickly and easily. It was a smooth experience and really helped us out in a pinch.
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June 2023 by Bridget Lippmann
I applaud this company for having Laurie Allen as their employee. Laurie defines the very best of what real customer service is all about. A true professional! She went out of her way to help our family during a stressful situation when we had to move belongings of my brother who had to move into a nursing home. The facilities are clean and everything was smooth when moving in. Thank you for operating such a great facility.
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June 2023 by Jessica Pardo-Thul
Amazing place to keep your stuff. Laurie was a doll and always so helpful. Sweet, funny person and so kind. Sad to leave but knowing we were taken care of makes me want to rent a unit again. Thank you
