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March 2024 by John Sturgis
When I place a print order to be picked up at a different branch, the print job is ALWAYS sent to the Paseo branch. Call the branch and online orders are NOT their problem. Call the 800#, get stuck in a phone tree only to find out the branch offers notary service (yeah, thanks--not why I was calling). Then, the telephone tree tells me no one's available to talk with me <click>.I am starting to loathe FedEx Office.
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March 2024 by Shay
Matt, store Manager, very arrogant and less than helpful. I was doing a return, an agreement between Walmart and Fed Ex with scan code. Item was delivered without box but Matt wouldn't accept or contact Walmart (per agreement) to make arrangements. He refused to write a note to Walmart or put his name on anything stating he refused to accept pre-scanned Item. He did offer to sell me a $22 box for the "free return...
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February 2024 by Pedro Tirado
Always very helpful, friendly and efficient!
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January 2024 by Ramon Montano
Do not try and bother shipping packages here if you actually want them. Their "security" policies are very poorly written and stated so I wasted my time going in. The manager is rude and not apologetic for customers wasting their time either.
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November 2023 by derek decamp
Awesome service ?
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May 2023 by Joshua Sun
I overnighted an important legal document via FedEx to close my business purchase. But FedEx never delivered it and they would not refund money back to me. I had to ask my CC company to get my money back. Four months later, FedEX sent me a collection letter for this!I spent hours on my phone with FedEx trying to track down my document and was not successful. No body ever apologized neither.Do NOT FedEx!
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December 2022 by Alycia Lee
I’ve been here 20+ times due to it’s convenient location for me.The staff in here is always friendly (specifically the manager, but I don’t know his name), most of the time there is no wait, and I’ve been happy with the service I’ve received.
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May 2022 by Ken Bedes B.
Staff was very helpful ! I had an old card so they set me up with a new one and transferred my existing credit from my old card onto the new one and added more credit with the deposit I gave them !
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April 2022 by Jenn Seawright
Standing here for 15 min because the guy working does not know what he is doing and has to call to get help. Takes for ever to enter stuff in computer. Enter and renters the stuff. This place is slow
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March 2022 by Julie Harris
Staff always friendly. I have used them for personal and business deliveries. Professional and on time.
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February 2022 by Benjamin Jones
Awful store. Employees at this location are always unhelpful and are border line incompetent. Basic tasks are a chore for them. The obese red head manager is always rude and unhelpful. Avoid this location at all costs. Go to UPS across the street by Smiths instead.
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October 2021 by Doug
Quick and easy drop off.
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October 2021 by R. O. F.
$75 to overseas a letter? What's FedEx smoking?
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October 2021 by Shay Koi
Great place the employee helped me figure out what I needed
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September 2021 by G
Inside is fine, just don’t get packages through them, got a package through them, they promptly lost it as soon as it go to New Mexico and not a single fedex could do anything to help, still don’t know where my package is and they don’t even say sorry.
