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January 2024 by Karen Hirschfeld
Helpful, efficient and timely. Rishard and Mgr Joe very accomidating.
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January 2024 by Laura Allman
Joe, Richard and the mechanics are all so courteous and patient when I ask questions. They clearly explain any work that needs to be done. They let me know if it should be done now or if it can wait until my next servicing appointment. I've been trusting this facility for over a decade and they have never steered me wrong.
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January 2024 by TE Insco
Great peoplePriced as quotedAll in all I am happy
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January 2024 by Helen Aragon
Was very happy with the service and I will go back.very nice men
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January 2024 by Thomas Walker
Good service
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January 2024 by Susanne
They took excellent care of my BMWi3 when two tires blew. Thank you, Firestone, for helping my baby get back on the road. Joe was amazing.
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November 2023 by Thom Austin
Went straight to Firestone during an emergency breakdown.. end of problem..
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November 2023 by Florence H.
I've been here twice so far, oil change the first time and they alerted me to some leaks and put dye in to locate it. Second time I needed a bulb changed and Freddie was helpful, turns out I didn't need a new bulb just needed to be reset with some gel. Freddie stayed later to help me with this as I was driving the next day on I-40 quite a way. Way to go keeping us safe on the road!
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October 2023 by Michael Nunez
Very rude when called barely explained anything gave a real bad attitude and higher then normal price won’t be getting my business
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September 2023 by Magic Archer
Can't even trust these guys with their hours of operation. Online says they open at 7am. Here at the location now and they say they open at 8? If you can't trust them to be responsible enough to update that why would you with your car? F this place.
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September 2023 by amanda Gonzales
Had my oil changed the day before taking an out of state trip. While on the trip realized my skid plate was hanging down because they hadn't re-secured it. Determined they broke a piece under my car so they just didn't put 2 of the metal screws back in the front and a third was missing from the side. When I called to complain Richard said he would speak to the manager and call me back which he didn't. When I called again and talked to the service manager Joe he told me that the clips were plastic. They thought it was more reasonable that I had lost 3 screws within 24 hours of them taking that piece off than the idea that they could have made a mistake and not replaced them. Took no responsibility and were just dismissive. Won't be taking my veh here again.Service: Oil change
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September 2023 by Matt Jaramillo
Work performed was below-average service for an oil change and a tire replacement. Spare tire was not puh back correct in trunk after new tire replaced and no window stick to indicate next oil change. Friendly staff but incomplete job, would not return for additional services
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September 2023 by Melanie Barela
Joe the manager is horrible. Mechanics were nice but with a manager like that I'm sure it's hard to stay positive and happy. He's rude and should not be in a position where he has to interact with the public. Unless you have no other choice I wouldn't recommend this location.
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August 2023 by Taku Tsukii
Needed 4 trailer tires dismounted and put on different wheels I bought, this was on a Sunday. Mitch and his crew got me in and on my way in a couple hours. They even put the old wheels in the new boxes. Great customer service, fast service, great price, way better than the other 'discount tire' store and I highly recommend them!
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August 2023 by Don Saint
I had high hopes for this shop. But, they seem to over promise and under deliver. I would rather have an honest estimate of time.I will try them again due to the staff. They really tried the best in a difficult situation. I can be a bit difficult at times myself.
