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January 2024 by Reign Norman
Fast and easy. You kept your word on price.
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January 2024 by Helen Mount
Professional, experience, and friendly.
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December 2023 by Miguel Zamora
Good mechanics BUT way too overpriced. Wanted to charge $2700 to fix my car. I went elsewhere and got same services for $977. Do not take their word. Take your car elsewhere and get a 2nd and 3rd opinion. I trust firestone mechanics they have fixed my car before but this time the price was exorbitant and ill never return.
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November 2023 by Jill K
Unfriendly staff. Waiting room had no TV on or coffee nor were we offered anything. It felt like a holding cell in a jail.
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November 2023 by Joseph Fresquez
I took my newly purchased vehicle with a check engine. These guys went above and beyond checking for any leaks within the old machine and found out that there was a crack and leaking engine coolant. These guys replaced the engine and my turbo. The guys here at Firestone deserve five stars. They go beyond their call of duty if you need help with any repair. Take it to Firestone, and they will treat you right and get it done. They had to deal with the warranty company, which is no light duty. Give these guys a raise. Firestone, from checking in to the guys working on the vehicle, has so much respect for their customers. They did a fantastic job. They had to take the old engine out. I mean, everything out of the vehicle, the car was just a shell, and they put all brand new parts in the vehicle entirely. I got a brand new vehicle from them, and they warranty everything. Thanks, Firestone you’ve got a customer for life here.Services: Transmission
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November 2023 by Charles Long
The worst experience I've ever had! First I wanted to replace 2 headlight bulbs on my truck and was quoted the price of $ 280 because of labor on my truck. I went immediately to Pep Boys and had them done for $56.00. Then I scheduled an appointment online for an oil change for 1pm, I showed up and was told I didn't have an appointment and they couldn't get to me that day. Later at 4 pm I got an appointment confirmation email for 1pm. The front desk person is rude and condescending! A few years ago this was a good shop, don't go there now they are horrible!
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October 2023 by Robert Black
Jeff deserves to the president of this place. He went above and beyond.
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October 2023 by Henry James Gorski
I took my Ford truck again today on 9/20/2023 to the Firestone on Juan Tabo to get my front end alignment , tire spinned balanced and rotated . I had gotten the full package on the tires and a lifetime alignment. The mechanicDavid did a fantastic job .Like every time I take my vehicles to Firestone whether I take my vehicles to the Juan Tabo store or the Menual store or the Carlisle store I always get professional work done.They always do a full fluid , battrey, and brake inspection . Among other things they to inform if anything that may need attention.
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October 2023 by Adrian Allen
Very rude staff
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September 2023 by Bob Horcasitas
Great service
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September 2023 by Melissa Alexander
They have been servicing my vehicle for years. Always do a great job.
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August 2023 by Matthew Denman
We have been going to this Firestone for years, but the service has gone downhill. After the last oil change, they did not flag that the coolant level on the car was dangerously low and the car switched into low power mode the very next day (when we took it back they confirmed that there was no leak, this was just evaporation). Later that week, the battery started to give out. When we asked them to look the car again, we were told that it was our fault and that they don't do things that they are not explicitly told to do upon dropping off the car.This place will do requested maintenance, but don't look to them to ensure that your car is running properly.Service: Oil change
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August 2023 by Nikita Garcia
Will always return for their impeccable service and great communication. Our van is a pain (Chrysler Town and country) but they always take care of it and us! Special thanks to Miguel who is alway honest and forthright.
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July 2023 by Meredith Burns
Great service!! This team really helped me out when my car was acting up during a cross-country move. They quickly identified the problem and were able to make the repair the next day as soon as the part came in. I was able to make it safely to my new home with no other issues.
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June 2023 by Jeri Timlin
Made an appointment to have our brakes looked at possibly as a warranty repair since we just bought them in Nov, but after we dropped off the vehicle, they called to tell us the mechanic refused to work on it. They wouldn't diagnosis it or anything. No reasonable reason given. When I ask for more information, I was told they can't force their workers to do something they don't want to do. I was dumbfounded. I could understand if they looked at it and decided it wasn't something they could fix or if we needed to make another appointment, but to refuse to provide the service that they do with no good reason is just not acceptable.
