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March 2024 by Geena
Always great service, they put the shoe on for you and recommend inserts. I've bought three pairs of Hokas here and have been very satisfied with the shoes!
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February 2024 by wesyde
Went to get some new shoes, and the staff was extremely helpful. Showing me all the shoes they had in stock to match my foot needs. Unfortunately, they didn't have what I wanted in stock and since I needed shoes that day, they even suggested other local shoe stores to try.
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December 2023 by Jack Johnson
Bought shoes that cost $180. They told me the size I needed. Used the shoes a few times and they felt too big. My kid used my shoe box and threw away the receipt. Store said they couldn’t even do an exchange without the receipt. Same guy that sold them to me.
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October 2023 by Joseph Monette
Had everything I needed including high end road racing shoes and gels. Staff was friendly and responsive to my needs. Would’ve liked to see more men’s clothing options. I was a little surprised and disappointed to find out that Fleet Feet no longer offers a military discount, but no big deal.
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June 2023 by Eileen P.
Went to Fleet Feet shoes on Wyoming with my dad who is handicapped. The nicest young man waited on us who was super patient and polite. He did an outstanding job!! Than you for helping my dad find some new shoes!
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May 2023 by Jesse Eredia
Walked in and was a greeted with a not so welcoming hello. I believe the manager is the one that greeted me. Also gave me a look up and down. Felt very uncomfortable, did an about face and walked out.
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May 2023 by N S.
Apparently, unless you are some world class athlete, your business isn't welcome. That's ok, Heart and Sole has always been more than willing to help me. I should have gone back there in the first place.
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April 2023 by Emily C.
I had been looking for a particular pair of shoes in my size and no one in town had them. I called Fleet Feet and they did not have them in my size either but they said they would let me know when they got them in. Lorn called me to let me know they got some in my size- when I went in today he and Cher were very helpful getting me taken care of even though there was a crowd of people there picking up race packets. I just wanted them to know how much I appreciated them going out of their way for me. Thanks again! ?
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March 2023 by Hannah Meadow
The employees helped us get all we needed. We did almost no work to find great running shoes. I suggest this place to anyone looking for a great running shoes by great brands
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March 2023 by Jenny Venzor
The store had friendly staff ready to help with your shoe needs! Large selection of shoes and apparel, will return!
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January 2023 by melanie h.
I have always had the best experience every time I have shopped at this store! I have been getting shoes for my whole family here for 3 years now and recommend them for all you active wear needs. They even carry Lulu and Vuori now! Today was no different; the staff was super attentive helped me find exactly what I needed.
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December 2022 by T U
Manager was very good at finding the right shoe my podiatrist sent me to get. Good personal service. Knows his merchandise. Didn’t try to up sale anything.
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December 2022 by Clarissa Spiro
I have an uncommon shoe size and local stores never have many choices. In trying to stay away from Amazon I decided to look at the fleet feet online store because there was wide selection and I was assured on the site that return in store was easy and hassle-free. The shoes did not fit so I presented them for return at the store only to be asked for a lot of information the online rep told me I wouldn’t need to provide. I did have the packing slip and offered to forward it, which the employee took me up on . He then said he would have to print it at home this weekend and could maybe return on Monday. I would not be given a receipt or tracking number . Not wanting to leave $350 to chance I decided to just do it myself , thus putting my self in the hassle rich position I was trying to avoid . I made contact with an online rep again who assured me this is NOT the process . I have had great experiences with Fleet Feet in other cities but based on the numerous reviews citing issues with returns, I would advise anyone in ABQ to shop at Heart and Sole , or …. even Amazon because at least then you’ll be assured returns are easy.
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November 2022 by Kate Marlowe
We had shoes falling apart after less than a month and I was told they wouldn’t be able to do anything about it. The shoes were worn for Maybe 9 runs. The service when selecting the shoes is usually good. They give solid advice and are patient with picky kids, but $200+/ month isn’t a realistic budget
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October 2022 by Spencer Barkes
Purchased some running shoes this morning. I’m blown away at how polite and helpful the gentleman who assisted me was. Within 5 minutes he had me in a running shoe that fits extremely well. Highly recommend.
