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April 2024 by Leith Torneby
We always find a variety of choices, good prices, great sales and delightful customer service when we’re shopping for furniture at Furniture Row. Michelle is patient and thoroughly knowledgeable of the pieces and detail in the store. She makes the experience so nice.
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April 2024 by Helen Mount
Professional, knowledgeable, helpful and friendly. I enjoyed purchasing my sofa from Furniture Row with the assistance of Michelle Alexander.
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April 2024 by Gloria Cruz
Our sales guy was very helpful.
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April 2024 by Lorie Ray
A friend is always trying to get me to go to Ashley Furniture BUT I am a 10 plus year loyal Furniture Row customer because the products are well made, the customer service is exceptional! In the last 2.5 years they have furnished the living room, an executive style home office and now my master bedroom in my new home! The delivery team is well worth their cost as well!
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April 2024 by Jay Coon
Brian was amazing. He helped me over text then met me at the store on his day off to show me the quality. If the furniture before i purchased it to make sure I was happy with it . Will return!
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April 2024 by M L
The service was great. I ordered four dining chairs. Unfortunately, I was only able to see what they looked like from the website as Furniture Row did not have any on the floor. I asked my salesman, Brandon, if I could return them immediately if I didn't like them once I saw them in person. He said, of course, and offered to assemble a chair before I went in to pick them up to ensure that I was happy with my purchase. Moreover, he asked if I would like all the chairs assembled. Or, if I would like to take them home in boxes. I hadn't even thought of that choice and I like that it was offered to me. I feel like Brandon's level of customer service is the best I've seen in a long time. I hope I will like the chairs because the thoughtfulness with which I was treated makes me want to give my business to Furniture Row.
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April 2024 by Pete Chavez
Very nice people happy to deal with them
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April 2024 by Bill Mcculloch
found just what we were looking for. Interaction was excellent.
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April 2024 by Corina Anaya
Fast and friendly service. Thank you!! Will shop there again.
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April 2024 by Michelle Yazzie
Great service. Cody assisted when needed and did not follow us around the store, which I don’t like.
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April 2024 by Monique Apodaca
Michelle provided great service! Low pressure yet informative. We are very happy with the whole process!
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March 2024 by Laura Hunt
I had been searching for a specific type of stool and finally found it here. It was a small purchase but the salesman Arnoldo treated me with the same helpfulness and respect you’d expect if I had been looking for a roomful of furniture. My stool is perfect! Very pleasant experience.
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March 2024 by Beverly Jackson
Very efficient and helpful. Aaron Villalobas was my salesman.
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March 2024 by Frank Scarpitto
Aaron was very helpful.
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March 2024 by Matt Chizmo
Great service good communication
