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March 2025 by Lawrance Montano
Didn't want to do her job like it's so hard to trade ins she turned my family down cuz she's lazy and didn't have another customers and smelt like weed bad very unprofessional!!!!
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March 2025 by nathan lang
Took my cards for a psa submission. It took me three separate attempts for it to happen because they didnt have supplies. Omar completed my submission. He was awesome and treated my cards with care and respect.
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February 2025 by Max Pena
This is such a great place to visit for TCG and games. Yes, most games are all digital but owning your physical copies is so much better. Consoles may go all digital and when this happens I am going exclusively PC. The employees here are helpful and knowledgeable. Remember to sign up to be a PRO Rewards member for monthly $5 rewards and exclusive access to member bonuses, including free shipping on PSA grading card submissions. Power to the players.
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December 2024 by matt martinez
Bought a Nintendo switch lite (straight cash) and asked if warranty is worth it. Gentleman says yes only because of stick drift. Not even 24 hours pass and I am bringing the device back for that very problem. Didn’t happen nonstop but when playing certain games I could notice it.Decided to just exchange for a brand new one and ask does this happen often to which I’m greeted with “well we’re supposed to test them but I don’t know”. Tests for stick drift and says the device seems fine. Maybe I’m the idiot here but if it’s a perfectly fine I don’t think I’d be returning it. When upgrading to the brand new device and payment he proceeded to ask if I had smaller bills. (My original purchase was with mostly 50’s and three 20’s and when upgrading I tried to pay with a 100) I imagine unless they do a drop mid shift there is a perfect amount of change in the drawer. I’m not mad about customer service here, in fact the two employees seemed decent. Suggesting a warranty for the very problem I encountered in less than a full day and acting like you don’t have $45 in change on Black Friday is flat out garbage. Hope the business thrives in a market where everything goes digital but man, shit like this is another reason some just like prefer to just buy online.
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October 2024 by Johnny H
Idk who goes to GameStops anymore, but it’s a normal GameStop just kinda small. The workers are chill btw.
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October 2024 by Manny Ortiz
GameStops aren't what they used to be thanks to the digital age. I still like to frequent them. More than anything, I like owning my game disc's. Looking forward to the PS5 ASTRO game.
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September 2024 by FawnTheMelon
Guy at the counter kept me waiting to check out for 40 mins. His manager walked right past, joked he wanted to help but couldent and walked by.
Just wanted a video game. Not to have a hour of my time wasted to buy 1 item.
This company just needs to hit bankruptcy
Called the store and got put on hold till close. This place is God awful.
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June 2024 by Kimberly Lopez
Nobody answers the phone when calling to see if items are in stock. Phone rings and rings
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June 2024 by Ryan Adams
Called them 5 times in a day to check if they have a game I want and they did not answer a single time. Guess they don't want my money, oh well.
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February 2024 by Garry - Patrick Hernandez (Patches)
The family and I love this GameStop location. The parking lot is handicap accessible and the store itself is laid out with enough room for someone in a wheelchair to easily navigate.
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January 2024 by Alexandra Saavedra
Always amazing service and the same 2 workers (a guy and a girl) when I go in. They are polite and helpful, even when super busy. I really hope everybody treats them nicely
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December 2023 by Russian Monarchist
They don't have a monument to the "It is Ma'am" freakout... gotta put some shrine to commemorate it.
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December 2023 by Jason
I’ve been trying to call this store for days and they never answer. I’m gonna take my business to noble next door since they actually answered.
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December 2023 by Benjamin L (Forbidden Time)
It's 7:00 p.m. and it's closed with an obvious person inside. Nothing wrong. It shows it should be closing it 8:00. What's wrong?
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November 2023 by Talia Goodwin
says store hours are opening at 11, we get there at 11:45 and waited till 12:10 no one was there and everything was locked up