Garcia Auto Preowned is a used car dealership that has received mixed reviews from its customers. According to the reviews, the dealership is known for its honest and helpful staff, particularly Armando and Tyler, who provide great customer service. Customers have reported positive experiences, such as getting their car serviced quickly and efficiently, and being satisfied with the purchase of a 2020 Honda Passport. However, some customers have expressed dissatisfaction with the dealership's scheduling and checkout procedures, stating that the staff seems to be understaffed and undertrained. There have also been issues with the clarity of the service process, with customers unsure of where to go or who to expect as their contact person. Overall, Garcia Auto Preowned appears to be a mixed bag, with some customers praising the quality of service and others finding the experience less than satisfactory. The dealership may benefit from addressing the concerns raised by its customers to improve the overall customer experience.
They had to some work on an older Accord we have. They are very honest, and really try to help out where they can, when they don't really have to. We had a slight issue when we went to pick up the car, but they solved it immediately. I really do like this place and their customer service!
September 2024
Great staff Armando is always so easy to work with.
May 2024
It's a great place the customer service is also great. Armando and Tyler are awesome and great people. Thank you, guys soooo much