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February 2024 by Toloah Nicole Neeley
Attended the Good will Career Fair, Feb. 8. Signed up for additional assistance through the God Jobs program for job search help, assistance, and resources. Was very impressed with the care and compassion of the Career Consultants and the eagerness to help. Look forward to working with them in my attempts to find a job!
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January 2024 by Audrey S.
I learned that Goodwill of NM has over 1,000 donated items listed for sale on Goodwill's online auction site. While it's wonderful to raise as much money as possible for your cause, why not sell more of those items locally? If you are in the business of running a thrift store, you should want your in-store experience to be great, too, and not simply fill your stores with junk (priced over retail value in some cases!). I popped into a Goodwill with my mom last week while looking for books to stage a bookcase. She was in from out of state and couldn't believe how dirty and overpriced things were. We found numerous books marked with thrift tag stickers from other stores for $.99 being sold for $2.99 here. It was baffling to see multiple items throughout the store with Goodwill price tags for more than what you can buy them for new in a retail store. What type of pricing guidance is going on here? It is clear the ABQ stores need a deep clean and a management overhaul.
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January 2024 by Veronica Cogdill
Anthony at 5000 San Mateo in Albuquerque always provides the best customer service . Thank you for your help Anthony!
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January 2024 by Andrea Dupree
Incredible staff at this location!
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December 2023 by Anthony Nuzzo
This one has the worst customer service in the City by far I tried to find a price on something they had about 10 of same item none were marked for the price a older lady with long white hair told me they were $7.99 and another worker told me they were $7 and then when I went to the register they were $16 ???? and then the lady said rudely the price them at the register I asked her why do people need to do that ? Can't we just see the price ? Hopefully this review does something but probably not
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November 2023 by John Shipman
This place is great! I look for small things like stationery and handicrafts always find something I can use. I recommend bringing a pair of sturdy gloves as there are sometimes (but not often!) A sharp object. If you need any help look for Jaime she is a sweetheart! Oh and please appreciate all of the staff; they work hard.
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November 2023 by Yasmin
They have a great donation center on the side of the store, there's always people there helping you unload your bags and donations and take them with gratitude.
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October 2023 by Gianni Martinez
Goodwill on San Mateo Blvd in Albuquerque, New Mexico, is awesome! This store stands out for its friendly and helpful staff who always greet you with a smile. The cleanliness and organization of the store are remarkable, making it a joy to browse through their diverse selection of items. Whether you're hunting for clothing, furniture, household goods, or unique treasures, this Goodwill consistently surprises with its quality and affordability. Plus, knowing that your purchases support job training and employment programs in the local community adds an extra layer of satisfaction to the shopping experience. A must-visit spot for thrift shopping enthusiasts.
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September 2023 by Claire B
Nice staff! Good selection for costuming poor rural character for a film project; fabrics, patterns, and cuts fit the bill. Prices were fantastic, could buy a whole costume for a scene for less than $25.Other customers were somewhat combative over clothes, one woman even tried to use her to block other customers from viewing merchandise! Not the vibe.
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September 2023 by Nathan Lee (Goku Lee)
I would give negative 1 star. Old man with ponytail and glasses with keys walked around and didn't want to open cabinet for movies. He seemed too lazy, I saw other people waiting for movies as well, and other people walked out. It wasn't even 7. Then, he proceeded to say we're closed and then threatened to call the cops on me for wanting to buy a movie. I didn't get his name due to the fact that he pulled out his phone imitating to call the cops. He started raising his voice higher and higher, and I felt threatened so I left. Very unprofessional.
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September 2023 by A B
Woulda loved it more if the outlet location was open on saturdays too. Outlet is closed saturdays. Gotta have sometime off. If you still have a guy working there who threatens to "banish" people that resembles a grown up Harry Potter, you should fire him. Hes a jerk. Overall though I always have a great experience there.
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September 2023 by Rob Frazier
The clothes are always lacking. The manager with orange hair is annoying and rude. Dude really over complicates nothing
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August 2023 by Kevin Saavedra
Was browsing the shelves and found a bag with mice droppings in it. Obviously one should wash used silverware after buying anywhere...but still...Despite that, the selection is no better or worse than any other Goodwill. I do think the cheap new items they're offering now are worth looking at since Dollar Tree has raised their prices.
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August 2023 by blkmrkt
Selection has gone down while prices have gone up. Still a good cause so check it out.
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July 2023 by abdul manan
very tight dock and too much load two time scale emty and loaded drop ur trailer and wait ppl are v good but just docks are so tight specially for sleeper
