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January 2024 by Esteban Cole
Extra Space Storage on Twin Oaks has been the best experience I’ve had with storage companies. Victoria has been more than helpful from the very beginning. She helped us find the proper unit size. She is always willing to answer any questions. I highly recommend this Extra Space Storage because of its location and because Victoria, the manager is amazing at her job.
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January 2024 by Antoinette Taft
Victoria was amazing and so sweet. She was very helpful and thorough! Highly recommend this location!
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December 2023 by john freeman
Best experience ever from a storage area ever. Staff was professional and friendly. Felt like my stuff was safe with all the monitoring they have. A little on the pricy side but you may want to negotiate a little on that. Overall way better than average.
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December 2023 by Erica Chavez
Very friendly and always gives good customer service! Victoria at the Twin Oaks location always goes out her way to answers any of my questions and is always professional and friendly.
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November 2023 by dan lovato
Victoria at the 3050 twin oaks location was super helpful. I ended up needing to downsize to a smaller storage and she reached out to me as soon as one was available and walked me through the process with multiple follow ups. I rarely expect this level of customer support, especially these days.
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October 2023 by Denise Pyle-ortiz
Victoria at Extra Space Storage goes above and beyond to assist her customers! Every time I have requested her assistance whether it be with my storage unit or questions in general she goes that extra mile to be sure her customers are satisfied. I feel blessed to have picked the right unit with the right manager. If your looking for a great storage unit with excellent customer service this is your storage facility!
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October 2023 by Yvonne Lopez
Victoria has been nothing but kind and understanding in my situation. I highly recommend this place alil communication is all that was needed on my end. Very professional but yet a feeling of family oriented. Very clean and secure as well.
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October 2023 by orlando mccoy
Victoria Baca store manager at the twin oaks location was excellent, she went above and beyond the call of duty. She met my needs to their fullest. She is very professional and caring
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September 2023 by Jesse Martinez
Just moved in today 9/10/2023. Very pleased with the location and the ease of getting in and out of the facility. Manager Victoria Baca was also very helpful. Look forward to a good stay here.
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September 2023 by Tomasz Romanik
Great customer service from Victoria. She was very attentive to my special needs for storage. I recommend this storage to everyone.
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August 2023 by Aron Bernier
Bill and Victoria ship and immaculately clean property here at twin Oaks. They are a very kind and courteous pair to work with.
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August 2023 by Benjamin Chen
The sign up for the unit online was very streamlined and easy to navigate through options. When I drove up to the unit, it was very easy to find with the map provided online. I have a climate- controlled unit and the facility is clean and immaculate with AC working. There was an employee who passed by and offered to help with the move as well, which was very appreciated.
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August 2023 by Whitney Noble
Clean, well lit, and good service.Forgot to do the review when I moved. But they were so helpful moving across states. Everything was all set up for me.
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July 2023 by Erica Reategui
Kept my moms belongings and keepsakes well conditioned, and undamaged here for years. Never had any issues with staff, as they were always more than helpful. Specifically, Victoria, who deserves 5 star-rating! Thank you. And if ever need to store in the future- I know where to go! ???
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July 2023 by Dan Ritchey
I had a storage unit for several years and the staff was always friendly & helpful. I was happy the storage buildings are air conditioned. The fees were reasonable and I felt the staff cared about their work and the people, like me, using their service.
