H&R Block offers professional tax services with a focus on customer satisfaction and safety. Their tax experts are knowledgeable and can handle various tax needs, including maximizing refunds. Customers can set up appointments at local offices or choose the Digital Drop-Off service to work from home by uploading documents online. The staff is friendly, patient, and dedicated to providing good service, with some locations, like the 2nd St office, having standout employees who are both knowledgeable and personable. The company takes health precautions seriously by deep cleaning offices, disinfecting high-touch areas, and practicing social distancing. Though generally praised for their friendliness and expertise, there was a mention of a missed service during an audit, highlighting that occasional errors can happen. Overall, H&R Block is seen as a helpful and approachable option for tax preparation, with convenient options for in-person or remote assistance.
Dianne Brown at the 2nd St location is the best! She's very knowledgeable and most importantly, friendly. She has helped me file my taxes for the past 3 years. She is knowledgeable with the New Mexico Rural Health Care Tax Credit through the state of NM.
March 2024
Sherri is helpful kind considerate and professional about doing her work.
December 2022
Diann Brown is the best! She invariably goes the extra two miles.Maddy Fuertsch was
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
