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March 2024 by Amanda Cumbie
Came to the place and they had a handwritten note on door and says on break and locked the door at 730pm. 3 other families outside too. After 10 minutes everyone left. Terrible.
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December 2023 by Sam Capo
This place was so awesome. I loved watching them make our orders fresh;I’ve never seen ice cream made like this before. We got the Strawberry Fantasy and the Mango sorbet and both were delicious. We will definitely be back! ?
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October 2023 by pankaj Vidhani
Icicles, with their cold stone ice cream, is a true ice cream lover's paradise. This unique twist on traditional ice cream adds an extra layer of excitement to your dessert experience.The highlight of Icicles is their interactive approach to creating your own custom ice cream flavors. Watching the skilled staff mix your favorite ingredients on a cold stone creates a spectacle that adds to the anticipation of enjoying your personalized treat.The ice cream itself is a creamy, dreamy delight. The flavors are rich and varied, with numerous options for toppings, mix-ins, and sauces. Whether you prefer a classic combination or want to get adventurous with your choices, Icicles has you covered.The ambiance of the store is modern and inviting, making it a great place to hang out with friends or enjoy a sweet indulgence on your own. The staff is friendly and accommodating, happy to provide recommendations and answer any questions you might have.Icicles is more than just ice cream; it's an experience. It's a place where you can let your creativity flow as you design your perfect dessert, and every bite is a delicious celebration of flavors. If you're a fan of cold stone ice cream, Icicles is a must-visit destination that promises a delightful and tasty adventure.
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October 2023 by Patti Ingram
The ice cream was excellent and the young lady working there did a nice job. The neighborhood is questionable. Would not want to be here after dark.Parking: Very tight paid street parking. We were lucky to find a spot nearby.
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October 2023 by Sky Davenport
Love how they do the ice cream here it is so neat!
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September 2023 by My New Walk With Jesus
The ice cream was delicious, I recommend getting the smaller size as it's plenty. The place was a little dirty on the tables, and overheard some of the workers talking bad about Christians. I think it was the girl with the spider tattoo on her forearm who was working last night. The other girl was nice. Either way, should really watch what you talk about in front of your customers. Be respectful of all patrons ?
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September 2023 by Lost Dreams ..
This place is amazing! I ordered Matcha Berry and the people who worked here helped me with toppings. They added Fruity Pebbles, Rainbow Jelly, Rainbow Sprinkles, Strawberries, and Condensed Milk. They come in two sizes: small and large. I recommend getting a small because it's a pretty good size.
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August 2023 by Jimmy P.
Really awesome service! The guy here was super nice and polite and made amazing ice cream I've never had before. You also make your order on a computer screen so no messy toppings bar! Awesome idea!
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August 2023 by Mely Sanchez
Alexis gave us amazing service and was very quick in making our order she also made us amazing and perfect ice cream!!! Rolling skills are amazing
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August 2023 by Heidi Gulley
Terrible customer service. Ice cream is ok but not worth the hassle of dealing with the horrible customer service.
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August 2023 by John Gulley
The ice cream was good but some of the worst costumer service I’ve ever experienced.
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July 2023 by Jasmine Rivera
I would like to start this review by complementing the young woman with blonde and black hair who worked last night 07/14/23. She has some of the absolute best customer service skills that I have seen. If I could leave a comment or review for the two customers, John and Heidi who recently wrote two reviews I would give them 0 stars. Watching two adults degrade a young woman to the point where she started crying was awful. She was respectful kind and did her best to resolve an issue that was out of her control. However the woman continued to scream at her while her husband watched. Two adults with children should never use this behavior towards another human being. How would they like it if someone spoke to their children like that. If I could post the video I took of this situation I would! People who treat hardworking people with such disrespect is despicable. I am very proud of the young lady that did her best in a situation that should have never happened to begin with!
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July 2023 by Victor Santana
Leaving a review solely because I witnessed John and Heidi make this poor girl cry. They are the epitome of a Karen and a Kevin. The girl with the dyed hair was very kind, handled the situation very well being professional, and was well spoken all while the Karen was berating her. In the end, the girl offered everything for free to the Karen, which was an even better deal than whatever Groupon she had, and the Karen proceeded to order almost everything on the menu.Anyways... our ice cream was delicious. I recommend the Tres Leches!
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July 2023 by Victor L.
Leaving a review because if some lady with a Groupon issue comments on here about having bad service... she is a liar!!! She made the poor girl cry. The girl with the dyed hair was very kind, handled the situation very well being professional, and was well spoken all while the Karen was berating her. In the end, the girl offered everything for free to the Karen, which was an even better deal than whatever Groupon she had, and the Karen proceeded to order almost everything on the menu.Anyways... our ice cream was delicious. I recommend the Tres Leches!
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July 2023 by Tokyo C.
Sheyenne was great! First time here! Not busy on a Monday night! Very cleanShe is very nice and knows the menu well!Thank you!
